NASDAQ$FRSH
Freshworks Inc · Q4 2024 earnings
Q4 2024 earnings · · After market close · Investor relations
Briefing
Freshworks delivered a strong Q4 2024 with revenue growing 22% year-over-year to $194.6 million. The company reduced its GAAP operating loss and significantly increased its non-GAAP income from operations. Non-GAAP diluted EPS was $0.14, up from $0.08 a year ago. Adjusted free cash flow improved to $41.7 million.
Headline financials
Revenue & EPS history
Freshworks · Revenue · Quarterly
$195M
Forward guidance
Freshworks expects revenue between $190.0 million and $193.0 million in Q1 2025, reflecting a 15-17% YoY growth. Non-GAAP income from operations is expected to range between $32.5 million and $34.5 million, while non-GAAP EPS is projected between $0.12 and $0.14.
Tailwinds
- Strong revenue growth projected between 15% and 17%
- Continued expansion in customer base
- Positive free cash flow outlook
- Non-GAAP operating income expected to improve
- Operational efficiency initiatives yielding results
Headwinds
- Decline in net dollar retention rate
- GAAP operating loss remains a concern
- Ongoing restructuring costs impacting profitability
- Foreign exchange fluctuations affecting revenue visibility
- Competitive pressures from established SaaS providers
Historical earnings impact
How earnings announcements have historically affected this stock's price.
Avg. return before/after earnings
Based on 19 quarterly earnings reports · overlaid with Q4 2024
-1.6%
Avg return
Earnings day
-2.6%
Avg return
5 days after
-4.6%
Avg return
30 days after
35%
8 / 23 earnings
Positive
+35.2%
Q3 2024
Best reaction
-21.6%
Q4 2021
Worst reaction
| Quarter | Report date | Reaction (Day 0) | +5 days | +30 days |
|---|---|---|---|---|
| Q2 2025 | — | — | — | |
| Q1 2026 | -0.5% | -6.4% | +2.9% | |
| Q4 2025 | -16.4% | -17.1% | -6.9% | |
| Q3 2025 | -2.1% | +5.2% | +16.1% | |
| Q1 2025 | +3.0% | +1.1% | +6.5% | |
| Q4 2024 | -0.3% | -4.5% | -16.7% | |
| Q3 2024 | +35.2% | +32.7% | +33.5% | |
| Q2 2024 | -6.1% | -12.3% | -11.9% | |
| Q1 2024 | -17.8% | -20.8% | -27.8% | |
| Q4 2023 | -2.4% | +0.2% | -14.4% | |
| Q3 2023 | -0.4% | +7.8% | +13.6% | |
| Q2 2023 | +15.8% | +12.1% | +17.2% | |
| Q1 2023 | -2.9% | -1.1% | +16.6% | |
| Q4 2022 | +4.1% | -2.8% | -10.1% | |
| Q3 2022 | -9.9% | -9.3% | +11.8% | |
| Q2 2021 | +3.2% | +6.8% | -13.6% | |
| Q2 2022 | +12.2% | +13.7% | -0.7% | |
| Q1 2021 | -12.0% | -15.6% | -3.9% | |
| Q1 2022 | -7.1% | -12.9% | -10.3% | |
| Q4 2019 | -5.2% | -1.5% | +8.1% | |
| Q4 2021 | -21.6% | -5.7% | -26.7% | |
| Q3 2020 | +2.9% | -4.1% | -28.1% | |
| Q4 2020 | +2.9% | -4.1% | -28.1% | |
| Q3 2021 | -10.7% | -20.6% | -33.0% | |
| Q2 2020 | — | — | — | |
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| Q4 2014 | — | — | — | |
| Q3 2014 | — | — | — | |
| Q2 2014 | — | — | — |
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