NASDAQ$FRSH

Freshworks Inc · Q2 2023 earnings

Q2 2023 earnings · · Investor relations

Briefing

Freshworks' Q2 2023 financial results were announced, demonstrating revenue growth and improved efficiency.

Freshworks reported a 19% year-over-year revenue increase in Q2 2023, reaching $145.1 million. The company also improved business efficiency, generating $18.1 million in free cash flow. The full-year 2023 financial outlook was raised for non-GAAP operating profit to $28 million at the midpoint.

  • Total revenue was $145.1 million, a 19% increase compared to Q2 2022.
  • GAAP loss from operations was $(43.3) million, an improvement from $(67.4) million in Q2 2022.
  • Non-GAAP income from operations was $11.7 million, compared to a non-GAAP loss of $(15.8) million in Q2 2022.
  • Free cash flow was $18.1 million, compared to $(10.2) million in Q2 2022.

Headline financials

Total Revenue

$145M

Previous: $121M+19.5%
EPS (adj)

$0.07

Previous: -$0.06+216.7%
Customers >$5k ARR

19.1K

Previous: 16.2K+17.8%
Net Dollar Retention Rate

108.0%

Previous: 111.0%-2.7%
Capital Expenditures

-$712K

Previous: -$3.38M+78.9%
Free Cash Flow

-$36.4M

Previous: -$73.1M+50.3%
Net Income

-$35.7M

Previous: -$69.8M+48.9%
Operating Income

-$43.3M

Previous: -$67.4M+35.7%
Gross Profit

$120M

Previous: $97.4M+23.4%
Cash & Equivalents

$356M

Previous: $590M-39.6%
Total Assets

$1.4B

Previous: $1.38B+1.6%
Stock-Based Comp

$54.2M

Previous: $50.1M+8.2%

Revenue & EPS history

Freshworks · Revenue · Quarterly

$145M

Q2 2023+19.5%vs Q2 2022
Beat estimate in 13 of 16 quarters(81%)
ActualEstimate

Forward guidance

Freshworks provided estimates for the third quarter and full year 2023 based on current market conditions and expectations.

Tailwinds

  • Third quarter revenue is expected to be between $149.0 million and $151.5 million.
  • Full year revenue is expected to be between $587.0 million and $595.0 million.
  • Third quarter year-over-year growth is expected to be between 16% and 18%.
  • Full year year-over-year growth is expected to be between 18% and 19%.
  • Full year non-GAAP net income per share is expected to be $0.18 - $0.22

Historical earnings impact

How earnings announcements have historically affected this stock's price.

Avg. return before/after earnings

Based on 19 quarterly earnings reports · overlaid with Q2 2023

Historical avgQ2 2023

-1.6%

Avg return

Earnings day

-2.6%

Avg return

5 days after

-4.6%

Avg return

30 days after

35%

8 / 23 earnings

Positive

+35.2%

Q3 2024

Best reaction

-21.6%

Q4 2021

Worst reaction

Earnings price reactions
QuarterReport dateReaction (Day 0)+5 days+30 days
Q2 2025———
Q1 2026-0.5%-6.4%+2.9%
Q4 2025-16.4%-17.1%-6.9%
Q3 2025-2.1%+5.2%+16.1%
Q1 2025+3.0%+1.1%+6.5%
Q4 2024-0.3%-4.5%-16.7%
Q3 2024+35.2%+32.7%+33.5%
Q2 2024-6.1%-12.3%-11.9%
Q1 2024-17.8%-20.8%-27.8%
Q4 2023-2.4%+0.2%-14.4%
Q3 2023-0.4%+7.8%+13.6%
Q2 2023+15.8%+12.1%+17.2%
Q1 2023-2.9%-1.1%+16.6%
Q4 2022+4.1%-2.8%-10.1%
Q3 2022-9.9%-9.3%+11.8%
Q2 2021+3.2%+6.8%-13.6%
Q2 2022+12.2%+13.7%-0.7%
Q1 2021-12.0%-15.6%-3.9%
Q1 2022-7.1%-12.9%-10.3%
Q4 2019-5.2%-1.5%+8.1%
Q4 2021-21.6%-5.7%-26.7%
Q3 2020+2.9%-4.1%-28.1%
Q4 2020+2.9%-4.1%-28.1%
Q3 2021-10.7%-20.6%-33.0%
Q2 2020———
Q1 2020———
Q1 2019———
Q4 2018———
Q3 2018———
Q2 2018———
Q1 2018———
Q4 2017———
Q3 2017———
Q2 2017———
Q1 2017———
Q4 2016———
Q3 2016———
Q2 2016———
Q1 2016———
Q4 2015———
Q3 2015———
Q2 2015———
Q1 2015———
Q4 2014———
Q3 2014———
Q2 2014———

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