NASDAQ$FRSH

Freshworks Inc · Q1 2022 earnings

Q1 2022 earnings · · Investor relations

Briefing

Freshworks' Q1 2022 earnings showcased strong revenue growth and business efficiency.

Freshworks reported a strong start to the year with Q1 revenue growth of 42% year-over-year. The company launched Freshworks CRM for e-commerce, increased net dollar retention to 115%, and maintained business efficiency with $1.4 million in net cash from operating activities.

  • Total revenue was $114.6 million, representing 42% growth year-over-year.
  • Net dollar retention rate increased to 115%, up 1 percentage point quarter-over-quarter.
  • Net cash provided by operating activities was $1.4 million.
  • The number of customers contributing more than $5,000 in ARR increased by 27% year-over-year to 15,639.

Headline financials

Total Revenue

$115M

Previous: $80.6M+42.3%
EPS (adj)

-$0.01

Previous: $0.09-111.2%
Customers >$5k ARR

15.6K

No prior period
Net Dollar Retention Rate

115.0%

Previous: 112.0%+2.7%
Capital Expenditures

-$1.4M

Previous: $1.99M-170.3%
Free Cash Flow

-$50.5M

Previous: $5.79M-971.4%
Net Income

-$49.1M

Previous: -$2.42M-1931.4%
Operating Income

-$47.1M

Previous: -$1.72M-2647.8%
Gross Profit

$92.2M

Previous: $63.9M+44.4%
Cash & Equivalents

$603M

Previous: $121M+399.9%
Total Assets

$1.39B

No prior period
Stock-Based Comp

$46.6M

No prior period

Revenue & EPS history

Freshworks · Revenue · Quarterly

$115M

Q1 2022+42.3%vs Q1 2021
Beat estimate in 7 of 8 quarters(88%)
ActualEstimate

Forward guidance

Freshworks provided estimates for the second quarter and full year 2022 based on current market conditions and expectations.

Tailwinds

  • Second Quarter 2022 Total revenue of $117.0 million - $119.0 million
  • Second Quarter 2022 Non-GAAP loss from operations of $18.5 million - $16.5 million
  • Second Quarter 2022 Non-GAAP net loss per share of $0.08 - $0.06
  • Full Year 2022 Total revenue of $495.5 million - $501.5 million
  • Full Year 2022 Non-GAAP loss from operations of $43.5 million - $37.5 million

Headwinds

  • Second Quarter 2022 Non-GAAP loss from operations of $18.5 million - $16.5 million
  • Second Quarter 2022 Non-GAAP net loss per share of $0.08 - $0.06
  • Full Year 2022 Non-GAAP loss from operations of $43.5 million - $37.5 million
  • Full Year 2022 Non-GAAP net loss per share of $0.18 - $0.16
  • These estimates are subject to various important cautionary factors referenced in the section entitled “Forward-Looking Statements”

Historical earnings impact

How earnings announcements have historically affected this stock's price.

Avg. return before/after earnings

Based on 19 quarterly earnings reports · overlaid with Q1 2022

Historical avgQ1 2022

-1.6%

Avg return

Earnings day

-2.6%

Avg return

5 days after

-4.6%

Avg return

30 days after

35%

8 / 23 earnings

Positive

+35.2%

Q3 2024

Best reaction

-21.6%

Q4 2021

Worst reaction

Earnings price reactions
QuarterReport dateReaction (Day 0)+5 days+30 days
Q2 2025———
Q1 2026-0.5%-6.4%+2.9%
Q4 2025-16.4%-17.1%-6.9%
Q3 2025-2.1%+5.2%+16.1%
Q1 2025+3.0%+1.1%+6.5%
Q4 2024-0.3%-4.5%-16.7%
Q3 2024+35.2%+32.7%+33.5%
Q2 2024-6.1%-12.3%-11.9%
Q1 2024-17.8%-20.8%-27.8%
Q4 2023-2.4%+0.2%-14.4%
Q3 2023-0.4%+7.8%+13.6%
Q2 2023+15.8%+12.1%+17.2%
Q1 2023-2.9%-1.1%+16.6%
Q4 2022+4.1%-2.8%-10.1%
Q3 2022-9.9%-9.3%+11.8%
Q2 2021+3.2%+6.8%-13.6%
Q2 2022+12.2%+13.7%-0.7%
Q1 2021-12.0%-15.6%-3.9%
Q1 2022-7.1%-12.9%-10.3%
Q4 2019-5.2%-1.5%+8.1%
Q4 2021-21.6%-5.7%-26.7%
Q3 2020+2.9%-4.1%-28.1%
Q4 2020+2.9%-4.1%-28.1%
Q3 2021-10.7%-20.6%-33.0%
Q2 2020———
Q1 2020———
Q1 2019———
Q4 2018———
Q3 2018———
Q2 2018———
Q1 2018———
Q4 2017———
Q3 2017———
Q2 2017———
Q1 2017———
Q4 2016———
Q3 2016———
Q2 2016———
Q1 2016———
Q4 2015———
Q3 2015———
Q2 2015———
Q1 2015———
Q4 2014———
Q3 2014———
Q2 2014———

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