NASDAQ$FRSH
Freshworks Inc · Q3 2021 earnings
Q3 2021 earnings · · Investor relations
Briefing
Freshworks reported strong results driven by continued adoption of its products and healthy expansion activity.
Freshworks reported a 46% year-over-year increase in total revenue, reaching $96.6 million for the third quarter of 2021. The company's net dollar retention rate was 117%, and they completed their initial public offering.
- Total revenue grew 46% year-over-year.
- Net dollar retention rate was 117%, up 8 percentage points year-over-year.
- Completed an Initial Public Offering and listed as FRSH on NASDAQ.
- Welcomed new customers including Double Diamond Resorts, ForgeRock, Hunter College NY, and more.
Headline financials
Revenue & EPS history
Freshworks · Revenue · Quarterly
$96.6M
Forward guidance
Freshworks provided estimates for the fourth quarter and full year 2021 based on current market conditions and expectations.
Tailwinds
- Fourth Quarter 2021 Total revenue of $99.0 million - $101.0 million
- Fourth Quarter 2021 Non-GAAP loss from operations of $13.5 million - $11.5 million
- Fourth Quarter 2021 Non-GAAP net loss per share of $0.07 - $0.05
- Full Year 2021 Total revenue of $364.5 million - $366.5 million
- Full Year 2021 Non-GAAP loss from operations of $21.0 million - $19.0 million
Headwinds
- Fourth Quarter 2021 Non-GAAP loss from operations of $13.5 million - $11.5 million
- Fourth Quarter 2021 Non-GAAP net loss per share of $0.07 - $0.05
- Full Year 2021 Non-GAAP loss from operations of $21.0 million - $19.0 million
- Full Year 2021 Non-GAAP net loss per share of $0.22 - $0.20
- Estimates are subject to risks and uncertainties associated with the ongoing COVID-19 pandemic.
Historical earnings impact
How earnings announcements have historically affected this stock's price.
Avg. return before/after earnings
Based on 19 quarterly earnings reports
-1.6%
Avg return
Earnings day
-2.6%
Avg return
5 days after
-4.6%
Avg return
30 days after
35%
8 / 23 earnings
Positive
+35.2%
Q3 2024
Best reaction
-21.6%
Q4 2021
Worst reaction
| Quarter | Report date | Reaction (Day 0) | +5 days | +30 days |
|---|---|---|---|---|
| Q2 2025 | — | — | — | |
| Q1 2026 | -0.5% | -6.4% | +2.9% | |
| Q4 2025 | -16.4% | -17.1% | -6.9% | |
| Q3 2025 | -2.1% | +5.2% | +16.1% | |
| Q1 2025 | +3.0% | +1.1% | +6.5% | |
| Q4 2024 | -0.3% | -4.5% | -16.7% | |
| Q3 2024 | +35.2% | +32.7% | +33.5% | |
| Q2 2024 | -6.1% | -12.3% | -11.9% | |
| Q1 2024 | -17.8% | -20.8% | -27.8% | |
| Q4 2023 | -2.4% | +0.2% | -14.4% | |
| Q3 2023 | -0.4% | +7.8% | +13.6% | |
| Q2 2023 | +15.8% | +12.1% | +17.2% | |
| Q1 2023 | -2.9% | -1.1% | +16.6% | |
| Q4 2022 | +4.1% | -2.8% | -10.1% | |
| Q3 2022 | -9.9% | -9.3% | +11.8% | |
| Q2 2021 | +3.2% | +6.8% | -13.6% | |
| Q2 2022 | +12.2% | +13.7% | -0.7% | |
| Q1 2021 | -12.0% | -15.6% | -3.9% | |
| Q1 2022 | -7.1% | -12.9% | -10.3% | |
| Q4 2019 | -5.2% | -1.5% | +8.1% | |
| Q4 2021 | -21.6% | -5.7% | -26.7% | |
| Q3 2020 | +2.9% | -4.1% | -28.1% | |
| Q4 2020 | +2.9% | -4.1% | -28.1% | |
| Q3 2021 | -10.7% | -20.6% | -33.0% | |
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| Q4 2014 | — | — | — | |
| Q3 2014 | — | — | — | |
| Q2 2014 | — | — | — |
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