NASDAQ$FRSH

Freshworks Inc · Q1 2023 earnings

Q1 2023 earnings · · Investor relations

Briefing

Freshworks' Q1 2023 revenue increased by 20% year-over-year, reaching $137.7 million, and the company achieved its first quarter of non-GAAP operating profit as a public entity.

Freshworks reported a strong first quarter in 2023, exceeding financial estimates with 20% year-over-year revenue growth (23% in constant currency) and achieving its first non-GAAP operating profit as a public company. The company also demonstrated improved business efficiency with positive free cash flow.

  • Revenue reached $137.7 million, a 20% increase year-over-year (23% adjusting for constant currency).
  • Non-GAAP income from operations was $3.9 million, marking the first profitable quarter as a public company.
  • Free cash flow improved to $9.1 million.
  • The number of customers contributing more than $5,000 in ARR increased by 18% year-over-year.

Headline financials

Total Revenue

$138M

Previous: $115M+20.1%
EPS (adj)

$0.03

Previous: -$0.01+400.0%
Customers >$5k ARR

18.4K

Previous: 15.6K+17.9%
Net Dollar Retention Rate

107.0%

Previous: 115.0%-7.0%
Capital Expenditures

-$383K

Previous: -$1.4M+72.6%
Free Cash Flow

-$43M

Previous: -$50.5M+14.7%
Net Income

-$42.7M

Previous: -$49.1M+13.0%
Operating Income

-$48.1M

Previous: -$47.1M-2.1%
Gross Profit

$112M

Previous: $92.2M+21.9%
Cash & Equivalents

$344M

Previous: $603M-42.9%
Total Assets

$1.39B

Previous: $1.39B+0.0%
Stock-Based Comp

$50.7M

Previous: $46.6M+8.7%

Revenue & EPS history

Freshworks · Revenue · Quarterly

$138M

Q1 2023+20.1%vs Q1 2022
Beat estimate in 13 of 16 quarters(81%)
ActualEstimate

Forward guidance

Freshworks provided revenue and non-GAAP operating income guidance for Q2 2023 and full year 2023.

Tailwinds

  • Q2 2023 revenue is expected to be between $140.0 million and $142.5 million, representing year-over-year growth of 15% - 17% (16% - 18% adjusting for constant currency).
  • Q2 2023 non-GAAP income (loss) from operations is expected to be between $(2.0) million and $0.0 million.
  • Q2 2023 non-GAAP net income per share is expected to be between $0.00 and $0.02.
  • Full year 2023 revenue is expected to be between $580.0 million and $592.5 million, representing year-over-year growth of 16% - 19% (17% - 19% adjusting for constant currency).
  • Full year 2023 non-GAAP income from operations is expected to be between $2.0 million and $8.0 million.

Headwinds

  • Q2 2023 non-GAAP income (loss) from operations is expected to be between $(2.0) million and $0.0 million.
  • There is uncertainty and potential variability of expenses that may be incurred in the future.
  • Estimates are based on current market conditions and expectations which are subject to change.
  • Estimates are subject to various important cautionary factors referenced in the section entitled “Forward-Looking Statements”.
  • Actual results may differ materially.

Historical earnings impact

How earnings announcements have historically affected this stock's price.

Avg. return before/after earnings

Based on 19 quarterly earnings reports · overlaid with Q1 2023

Historical avgQ1 2023

-1.6%

Avg return

Earnings day

-2.6%

Avg return

5 days after

-4.6%

Avg return

30 days after

35%

8 / 23 earnings

Positive

+35.2%

Q3 2024

Best reaction

-21.6%

Q4 2021

Worst reaction

Earnings price reactions
QuarterReport dateReaction (Day 0)+5 days+30 days
Q2 2025———
Q1 2026-0.5%-6.4%+2.9%
Q4 2025-16.4%-17.1%-6.9%
Q3 2025-2.1%+5.2%+16.1%
Q1 2025+3.0%+1.1%+6.5%
Q4 2024-0.3%-4.5%-16.7%
Q3 2024+35.2%+32.7%+33.5%
Q2 2024-6.1%-12.3%-11.9%
Q1 2024-17.8%-20.8%-27.8%
Q4 2023-2.4%+0.2%-14.4%
Q3 2023-0.4%+7.8%+13.6%
Q2 2023+15.8%+12.1%+17.2%
Q1 2023-2.9%-1.1%+16.6%
Q4 2022+4.1%-2.8%-10.1%
Q3 2022-9.9%-9.3%+11.8%
Q2 2021+3.2%+6.8%-13.6%
Q2 2022+12.2%+13.7%-0.7%
Q1 2021-12.0%-15.6%-3.9%
Q1 2022-7.1%-12.9%-10.3%
Q4 2019-5.2%-1.5%+8.1%
Q4 2021-21.6%-5.7%-26.7%
Q3 2020+2.9%-4.1%-28.1%
Q4 2020+2.9%-4.1%-28.1%
Q3 2021-10.7%-20.6%-33.0%
Q2 2020———
Q1 2020———
Q1 2019———
Q4 2018———
Q3 2018———
Q2 2018———
Q1 2018———
Q4 2017———
Q3 2017———
Q2 2017———
Q1 2017———
Q4 2016———
Q3 2016———
Q2 2016———
Q1 2016———
Q4 2015———
Q3 2015———
Q2 2015———
Q1 2015———
Q4 2014———
Q3 2014———
Q2 2014———

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