NASDAQ$FRSH

Freshworks Inc · Q1 2023 earnings

Q1 2023 earnings · · Investor relations

Briefing

Freshworks' Q1 2023 revenue increased by 20% year-over-year, reaching $137.7 million, and the company achieved its first quarter of non-GAAP operating profit as a public entity.

Freshworks reported a strong first quarter in 2023, exceeding financial estimates with 20% year-over-year revenue growth (23% in constant currency) and achieving its first non-GAAP operating profit as a public company. The company also demonstrated improved business efficiency with positive free cash flow.

  • Revenue reached $137.7 million, a 20% increase year-over-year (23% adjusting for constant currency).
  • Non-GAAP income from operations was $3.9 million, marking the first profitable quarter as a public company.
  • Free cash flow improved to $9.1 million.
  • The number of customers contributing more than $5,000 in ARR increased by 18% year-over-year.

Headline financials

Total Revenue

$138M

Previous: $115M+20.1%
EPS (adj)

$0.03

Previous: -$0.01+400.0%
Customers with >$5k ARR

18.4K

Previous: 15.6K+17.9%
Net Dollar Retention Rate

107.0%

Previous: 115.0%-7.0%
Capital Expenditures

-$383K

Previous: -$1.4M+72.6%
Free Cash Flow

-$43M

Previous: -$50.5M+14.7%
Net Income

-$42.7M

Previous: -$49.1M+13.0%
Operating Income

-$48.1M

Previous: -$47.1M-2.1%
Gross Profit

$112M

Previous: $92.2M+21.9%
Cash & Equivalents

$344M

Previous: $603M-42.9%
Total Assets

$1.39B

Previous: $1.39B+0.0%
Stock-Based Comp

$50.7M

Previous: $46.6M+8.7%

Revenue & EPS history

Freshworks · Revenue · Quarterly

$138M

Q1 2023+20.1%vs Q1 2022
Beat estimate in 13 of 15 quarters(87%)
ActualEstimate

Forward guidance

Freshworks provided revenue and non-GAAP operating income guidance for Q2 2023 and full year 2023.

Tailwinds

  • Q2 2023 revenue is expected to be between $140.0 million and $142.5 million, representing year-over-year growth of 15% - 17% (16% - 18% adjusting for constant currency).
  • Q2 2023 non-GAAP income (loss) from operations is expected to be between $(2.0) million and $0.0 million.
  • Q2 2023 non-GAAP net income per share is expected to be between $0.00 and $0.02.
  • Full year 2023 revenue is expected to be between $580.0 million and $592.5 million, representing year-over-year growth of 16% - 19% (17% - 19% adjusting for constant currency).
  • Full year 2023 non-GAAP income from operations is expected to be between $2.0 million and $8.0 million.

Headwinds

  • Q2 2023 non-GAAP income (loss) from operations is expected to be between $(2.0) million and $0.0 million.
  • There is uncertainty and potential variability of expenses that may be incurred in the future.
  • Estimates are based on current market conditions and expectations which are subject to change.
  • Estimates are subject to various important cautionary factors referenced in the section entitled “Forward-Looking Statements”.
  • Actual results may differ materially.

Historical earnings impact

How earnings announcements have historically affected this stock's price.

Avg. return before/after earnings

Based on 20 quarterly earnings reports · overlaid with Q1 2023

Historical avgQ1 2023

-1.6%

Avg return

Earnings day

-2.6%

Avg return

5 days after

-4.6%

Avg return

30 days after

35%

8 / 23 earnings

Positive

+35.2%

Q3 2024

Best reaction

-21.6%

Q4 2021

Worst reaction

Earnings price reactions
QuarterReport dateReaction (Day 0)+5 days+30 days
Q1 2026-0.5%-6.4%+2.9%
Q4 2025-16.4%-17.1%-6.9%
Q3 2025-2.1%+5.2%+16.1%
Q1 2025+3.0%+1.1%+6.5%
Q4 2024-0.3%-4.5%-16.7%
Q3 2024+35.2%+32.7%+33.5%
Q2 2024-6.1%-12.3%-11.9%
Q1 2024-17.8%-20.8%-27.8%
Q4 2023-2.4%+0.2%-14.4%
Q3 2023-0.4%+7.8%+13.6%
Q2 2023+15.8%+12.1%+17.2%
Q1 2023-2.9%-1.1%+16.6%
Q4 2022+4.1%-2.8%-10.1%
Q3 2022-9.9%-9.3%+11.8%
Q2 2021+3.2%+6.8%-13.6%
Q2 2022+12.2%+13.7%-0.7%
Q1 2021-12.0%-15.6%-3.9%
Q1 2022-7.1%-12.9%-10.3%
Q4 2019-5.2%-1.5%+8.1%
Q4 2021-21.6%-5.7%-26.7%
Q3 2020+2.9%-4.1%-28.1%
Q4 2020+2.9%-4.1%-28.1%
Q3 2021-10.7%-20.6%-33.0%
Q2 2020
Q1 2020
Q1 2019
Q4 2018
Q3 2018
Q2 2018
Q1 2018
Q4 2017
Q3 2017
Q2 2017
Q1 2017
Q4 2016
Q3 2016
Q2 2016
Q1 2016
Q4 2015
Q3 2015
Q2 2015
Q1 2015
Q4 2014
Q3 2014
Q2 2014

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