NASDAQ$FRSH

Freshworks Inc · Q2 2025 earnings

Q2 2025 earnings · · After market close · Investor relations

Briefing

Freshworks Inc reported financial results for the second quarter ended June 30, 2025.

Freshworks reported revenue of $204.7 million for Q2 2025, representing 18% year-over-year growth. The company narrowed its operating loss to $8.7 million from $43.8 million in the prior year period, with net loss improving to $1.7 million. Net dollar retention rate held steady at 106% while the number of customers contributing more than $5,000 in ARR grew to 23,975.

  • Revenue grew 18% year-over-year to $204.7 million driven by subscription services.
  • Operating loss improved significantly to $8.7 million from $43.8 million in Q2 2024.
  • Net dollar retention rate remained at 106% with 23,975 customers exceeding $5,000 ARR.
  • Cash and cash equivalents stood at $486.0 million with strong operating cash flow generation.

Headline financials

Total Revenue

$205M

Previous: $174M+17.5%
EPS (adj)

-$0.01

Previous: -$0.07+85.7%
Customers >$5k ARR

24.0K

No prior period
Net Dollar Retention Rate

106.0%

No prior period
Capital Expenditures

-$1.68M

Previous: -$3.05M+45.1%
Net Income

-$1.74M

Previous: -$20.2M+91.4%
Operating Income

-$8.66M

Previous: -$43.8M+80.2%
Gross Profit

$174M

Previous: $146M+18.9%
Cash & Equivalents

$486M

No prior period
Total Assets

$1.48B

No prior period

Revenue & EPS history

Freshworks · Revenue · Quarterly

$205M

Q2 2025+17.5%vs Q2 2024
Beat estimate in 13 of 16 quarters(81%)
ActualEstimate

Historical earnings impact

How earnings announcements have historically affected this stock's price.

Avg. return before/after earnings

Based on 19 quarterly earnings reports

Historical avg

-1.6%

Avg return

Earnings day

-2.6%

Avg return

5 days after

-4.6%

Avg return

30 days after

35%

8 / 23 earnings

Positive

+35.2%

Q3 2024

Best reaction

-21.6%

Q4 2021

Worst reaction

Earnings price reactions
QuarterReport dateReaction (Day 0)+5 days+30 days
Q2 2025———
Q1 2026-0.5%-6.4%+2.9%
Q4 2025-16.4%-17.1%-6.9%
Q3 2025-2.1%+5.2%+16.1%
Q1 2025+3.0%+1.1%+6.5%
Q4 2024-0.3%-4.5%-16.7%
Q3 2024+35.2%+32.7%+33.5%
Q2 2024-6.1%-12.3%-11.9%
Q1 2024-17.8%-20.8%-27.8%
Q4 2023-2.4%+0.2%-14.4%
Q3 2023-0.4%+7.8%+13.6%
Q2 2023+15.8%+12.1%+17.2%
Q1 2023-2.9%-1.1%+16.6%
Q4 2022+4.1%-2.8%-10.1%
Q3 2022-9.9%-9.3%+11.8%
Q2 2021+3.2%+6.8%-13.6%
Q2 2022+12.2%+13.7%-0.7%
Q1 2021-12.0%-15.6%-3.9%
Q1 2022-7.1%-12.9%-10.3%
Q4 2019-5.2%-1.5%+8.1%
Q4 2021-21.6%-5.7%-26.7%
Q3 2020+2.9%-4.1%-28.1%
Q4 2020+2.9%-4.1%-28.1%
Q3 2021-10.7%-20.6%-33.0%
Q2 2020———
Q1 2020———
Q1 2019———
Q4 2018———
Q3 2018———
Q2 2018———
Q1 2018———
Q4 2017———
Q3 2017———
Q2 2017———
Q1 2017———
Q4 2016———
Q3 2016———
Q2 2016———
Q1 2016———
Q4 2015———
Q3 2015———
Q2 2015———
Q1 2015———
Q4 2014———
Q3 2014———
Q2 2014———

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