NASDAQ$FRSH

Freshworks Inc · Q2 2025 earnings

Q2 2025 earnings · · After market close · Investor relations

Briefing

Freshworks Inc reported financial results for the second quarter ended June 30, 2025.

Freshworks reported revenue of $204.7 million for Q2 2025, representing 18% year-over-year growth. The company narrowed its operating loss to $8.7 million from $43.8 million in the prior year period, with net loss improving to $1.7 million. Net dollar retention rate held steady at 106% while the number of customers contributing more than $5,000 in ARR grew to 23,975.

  • Revenue grew 18% year-over-year to $204.7 million driven by subscription services.
  • Operating loss improved significantly to $8.7 million from $43.8 million in Q2 2024.
  • Net dollar retention rate remained at 106% with 23,975 customers exceeding $5,000 ARR.
  • Cash and cash equivalents stood at $486.0 million with strong operating cash flow generation.

Headline financials

Total Revenue

$205M

Previous: $174M+17.5%
EPS (adj)

-$0.01

Previous: -$0.07+85.7%
Customers >$5k ARR

24.0K

No prior period
Net Dollar Retention Rate

106.0%

No prior period
Capital Expenditures

-$1.68M

Previous: -$3.05M+45.1%
Net Income

-$1.74M

Previous: -$20.2M+91.4%
Operating Income

-$8.66M

Previous: -$43.8M+80.2%
Gross Profit

$174M

Previous: $146M+18.9%
Cash & Equivalents

$486M

No prior period
Total Assets

$1.48B

No prior period

Revenue & EPS history

Freshworks · Revenue · Quarterly

$205M

Q2 2025+17.5%vs Q2 2024
Beat estimate in 13 of 16 quarters(81%)
ActualEstimate

Historical earnings impact

How earnings announcements have historically affected this stock's price.

Avg. return before/after earnings

Based on 19 quarterly earnings reports

Historical avg

-1.6%

Avg return

Earnings day

-2.6%

Avg return

5 days after

-4.6%

Avg return

30 days after

35%

8 / 23 earnings

Positive

+35.2%

Q3 2024

Best reaction

-21.6%

Q4 2021

Worst reaction

Earnings price reactions
QuarterReport dateReaction (Day 0)+5 days+30 days
Q2 2025
Q1 2026-0.5%-6.4%+2.9%
Q4 2025-16.4%-17.1%-6.9%
Q3 2025-2.1%+5.2%+16.1%
Q1 2025+3.0%+1.1%+6.5%
Q4 2024-0.3%-4.5%-16.7%
Q3 2024+35.2%+32.7%+33.5%
Q2 2024-6.1%-12.3%-11.9%
Q1 2024-17.8%-20.8%-27.8%
Q4 2023-2.4%+0.2%-14.4%
Q3 2023-0.4%+7.8%+13.6%
Q2 2023+15.8%+12.1%+17.2%
Q1 2023-2.9%-1.1%+16.6%
Q4 2022+4.1%-2.8%-10.1%
Q3 2022-9.9%-9.3%+11.8%
Q2 2021+3.2%+6.8%-13.6%
Q2 2022+12.2%+13.7%-0.7%
Q1 2021-12.0%-15.6%-3.9%
Q1 2022-7.1%-12.9%-10.3%
Q4 2019-5.2%-1.5%+8.1%
Q4 2021-21.6%-5.7%-26.7%
Q3 2020+2.9%-4.1%-28.1%
Q4 2020+2.9%-4.1%-28.1%
Q3 2021-10.7%-20.6%-33.0%
Q2 2020
Q1 2020
Q1 2019
Q4 2018
Q3 2018
Q2 2018
Q1 2018
Q4 2017
Q3 2017
Q2 2017
Q1 2017
Q4 2016
Q3 2016
Q2 2016
Q1 2016
Q4 2015
Q3 2015
Q2 2015
Q1 2015
Q4 2014
Q3 2014
Q2 2014

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