NASDAQ$FRSH

Freshworks Inc · Q1 2026 earnings

Q1 2026 earnings · · After market close · Investor relations

Briefing

Freshworks reported Q1 2026 revenue of $228.6M and net loss of $4.8M, or $(0.02) per share.

Freshworks grew Q1 2026 revenue 16% to $228.6 million. Net loss was $4.8 million versus $1.3 million; diluted loss per share was $(0.02). Gross margin remained strong at 85% as the company scaled its customer experience software platform.

  • Revenue $228.6M (+16% YoY).
  • Net loss $(4.8)M; loss per share $(0.02).
  • Gross profit $193.9M.
  • Sales and marketing $112.3M for growth investment.
  • Path toward profitability discussed.

Headline financials

Total Revenue

$229M

Previous: $196M+16.5%
EPS (adj)

-$0.02

Previous: -$0.01-100.0%
Capital Expenditures

-$3.9M

Previous: -$1.3M-201.0%
Net Income

-$4.81M

Previous: -$1.3M-268.9%
Gross Profit

$194M

Previous: $166M+16.6%

Revenue & EPS history

Freshworks · Revenue · Quarterly

$229M

Q1 2026+16.5%vs Q1 2025
Beat estimate in 13 of 16 quarters(81%)
ActualEstimate

Forward guidance

SaaS metrics and non-GAAP operating margin targets in quarterly shareholder letter.

Tailwinds

  • Revenue growth with high gross margin.
  • Near breakeven on GAAP net income.

Headwinds

  • Increasing sales and marketing spend.
  • Competitive CRM and ITSM market.

Historical earnings impact

How earnings announcements have historically affected this stock's price.

Avg. return before/after earnings

Based on 19 quarterly earnings reports · overlaid with Q1 2026

Historical avgQ1 2026

-1.6%

Avg return

Earnings day

-2.6%

Avg return

5 days after

-4.6%

Avg return

30 days after

35%

8 / 23 earnings

Positive

+35.2%

Q3 2024

Best reaction

-21.6%

Q4 2021

Worst reaction

Earnings price reactions
QuarterReport dateReaction (Day 0)+5 days+30 days
Q2 2025———
Q1 2026-0.5%-6.4%+2.9%
Q4 2025-16.4%-17.1%-6.9%
Q3 2025-2.1%+5.2%+16.1%
Q1 2025+3.0%+1.1%+6.5%
Q4 2024-0.3%-4.5%-16.7%
Q3 2024+35.2%+32.7%+33.5%
Q2 2024-6.1%-12.3%-11.9%
Q1 2024-17.8%-20.8%-27.8%
Q4 2023-2.4%+0.2%-14.4%
Q3 2023-0.4%+7.8%+13.6%
Q2 2023+15.8%+12.1%+17.2%
Q1 2023-2.9%-1.1%+16.6%
Q4 2022+4.1%-2.8%-10.1%
Q3 2022-9.9%-9.3%+11.8%
Q2 2021+3.2%+6.8%-13.6%
Q2 2022+12.2%+13.7%-0.7%
Q1 2021-12.0%-15.6%-3.9%
Q1 2022-7.1%-12.9%-10.3%
Q4 2019-5.2%-1.5%+8.1%
Q4 2021-21.6%-5.7%-26.7%
Q3 2020+2.9%-4.1%-28.1%
Q4 2020+2.9%-4.1%-28.1%
Q3 2021-10.7%-20.6%-33.0%
Q2 2020———
Q1 2020———
Q1 2019———
Q4 2018———
Q3 2018———
Q2 2018———
Q1 2018———
Q4 2017———
Q3 2017———
Q2 2017———
Q1 2017———
Q4 2016———
Q3 2016———
Q2 2016———
Q1 2016———
Q4 2015———
Q3 2015———
Q2 2015———
Q1 2015———
Q4 2014———
Q3 2014———
Q2 2014———

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