NASDAQ$FRSH

Freshworks Inc · Q3 2024 earnings

Q3 2024 earnings · · Investor relations

Briefing

Freshworks delivered a strong Q3 2024 with significant revenue growth and improvements in operating activities and free cash flow margins.

Freshworks reported a strong third quarter with revenue of $186.6 million, a 22% year-over-year increase. The company saw improvements in net cash provided by operating activities margin to 23% and free cash flow margin to 21%.

  • Revenue grew 22% year-over-year to $186.6 million.
  • GAAP loss from operations was $(38.9) million.
  • Non-GAAP income from operations was $24.0 million.
  • Net cash provided by operating activities was $42.3 million.

Headline financials

Total Revenue

$187M

Previous: $154M+21.5%
EPS

-$0.10

Previous: $0.08-225.0%
Operating Cash Flow Margin

22.7%

No prior period
Adjusted Free Cash Flow Margin

21.5%

No prior period
Non-GAAP Operating Margin

12.8%

No prior period
Customers >$5k ARR

22.4K

Previous: 19.6K+14.4%
Net Dollar Retention Rate

107.0%

Previous: 108.0%-0.9%
Capital Expenditures

-$4.11M

Previous: -$990K-315.2%
Free Cash Flow

-$34.1M

Previous: -$32M-6.4%
Net Income

-$30M

Previous: -$31M+3.5%
Operating Income

-$38.9M

Previous: -$38.7M-0.3%
Gross Profit

$157M

Previous: $127M+23.2%
R&D Expense

$47.9M

Previous: $34.9M+37.3%
Stock-Based Comp

$58.7M

Previous: $55.1M+6.5%

Revenue & EPS history

Freshworks · Revenue · Quarterly

$187M

Q3 2024+21.5%vs Q3 2023
Beat estimate in 13 of 16 quarters(81%)
ActualEstimate

Forward guidance

Freshworks provided estimates for the fourth quarter and full year 2024, raising full year revenue, non-GAAP income from operations and non-GAAP net income per share guidance.

Tailwinds

  • Q4 2024 Revenue is expected to be $187.8 - $190.8 million, representing a year-over-year growth of 17% - 19%.
  • Full Year 2024 Revenue is expected to be $713.6 - $716.6 million, representing a 20% year-over-year growth.
  • Q4 2024 Non-GAAP income from operations is expected to be $22.0 - $24.0 million.
  • Full Year 2024 Non-GAAP income from operations is expected to be $80.8 - $82.8 million.
  • Q4 2024 Non-GAAP net income per share is expected to be $0.09 - $0.10.

Headwinds

  • Estimates are based on current market conditions and expectations.
  • Revenue growth rates are adjusted for constant currency.
  • Estimates are subject to various important cautionary factors.
  • Estimates for fourth quarter 2024 and full year 2024 include the estimates of Device42, Inc.
  • The company has not reconciled estimates for non-GAAP financial measures to GAAP due to the uncertainty and potential variability of expenses that may be incurred in the future.

Historical earnings impact

How earnings announcements have historically affected this stock's price.

Avg. return before/after earnings

Based on 19 quarterly earnings reports · overlaid with Q3 2024

Historical avgQ3 2024

-1.6%

Avg return

Earnings day

-2.6%

Avg return

5 days after

-4.6%

Avg return

30 days after

35%

8 / 23 earnings

Positive

+35.2%

Q3 2024

Best reaction

-21.6%

Q4 2021

Worst reaction

Earnings price reactions
QuarterReport dateReaction (Day 0)+5 days+30 days
Q2 2025———
Q1 2026-0.5%-6.4%+2.9%
Q4 2025-16.4%-17.1%-6.9%
Q3 2025-2.1%+5.2%+16.1%
Q1 2025+3.0%+1.1%+6.5%
Q4 2024-0.3%-4.5%-16.7%
Q3 2024+35.2%+32.7%+33.5%
Q2 2024-6.1%-12.3%-11.9%
Q1 2024-17.8%-20.8%-27.8%
Q4 2023-2.4%+0.2%-14.4%
Q3 2023-0.4%+7.8%+13.6%
Q2 2023+15.8%+12.1%+17.2%
Q1 2023-2.9%-1.1%+16.6%
Q4 2022+4.1%-2.8%-10.1%
Q3 2022-9.9%-9.3%+11.8%
Q2 2021+3.2%+6.8%-13.6%
Q2 2022+12.2%+13.7%-0.7%
Q1 2021-12.0%-15.6%-3.9%
Q1 2022-7.1%-12.9%-10.3%
Q4 2019-5.2%-1.5%+8.1%
Q4 2021-21.6%-5.7%-26.7%
Q3 2020+2.9%-4.1%-28.1%
Q4 2020+2.9%-4.1%-28.1%
Q3 2021-10.7%-20.6%-33.0%
Q2 2020———
Q1 2020———
Q1 2019———
Q4 2018———
Q3 2018———
Q2 2018———
Q1 2018———
Q4 2017———
Q3 2017———
Q2 2017———
Q1 2017———
Q4 2016———
Q3 2016———
Q2 2016———
Q1 2016———
Q4 2015———
Q3 2015———
Q2 2015———
Q1 2015———
Q4 2014———
Q3 2014———
Q2 2014———

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