NASDAQ$ZM

Zoom Video Communications Inc · Q4 2026 earnings

Q4 2026 earnings · · After market close · Investor relations

Briefing

Zoom reported Q4 fiscal 2026 revenue of $1.25 billion, up 5.3% year over year, with GAAP diluted EPS of $2.22 and non-GAAP EPS of $1.44.

Zoom posted Q4 FY26 revenue of $1,247.0 million (+5.3% YoY, +4.8% constant currency) with enterprise revenue of $757.3 million (+7.1%). GAAP operating margin was 20.0% and non-GAAP 39.3%; GAAP net income was $674.1 million ($2.22 EPS) and non-GAAP EPS $1.44. Full-year revenue was $4,868.8 million (+4.4%) with non-GAAP EPS $5.92. FY27 guidance targets revenue of $5.065–5.075 billion and non-GAAP EPS of $5.77–5.81 with FCF of $1.70–1.74 billion.

  • Q4 revenue $1.25B (+5.3% YoY); enterprise revenue +7.1%.
  • 4,468 customers >$100k TTM revenue (+9.3% YoY).
  • FY26 revenue growth accelerated 130 bps to 4.4%; FCF $1.92B (+6.4%).
  • FY27 revenue guide ~$5.07B; non-GAAP EPS $5.77–5.81.

Headline financials

Total Revenue

$1.25B

Previous: $1.18B+5.3%
EPS (adj)

$1.44

Previous: $1.41+2.1%
Customers >$100k TTM

4.5K

No prior period
Net Dollar Expansion Rate

98.0%

No prior period
Online Monthly Churn

2.9%

No prior period
Online 16mo+ MRR %

74.9%

No prior period
Free Cash Flow

$1.92B

Previous: $416M+362.3%
Net Income

$674M

Previous: $368M+83.2%
Operating Income

$250M

Previous: $225M+11.0%
Gross Profit

$951M

Previous: $897M+6.1%

Revenue & EPS history

Zoom · Revenue · Quarterly

$1.25B

Q4 2026+5.3%vs Q4 2025
Beat estimate in 14 of 15 quarters(93%)
ActualEstimate

Revenue by segment

Zoom · $1.24B total across 2 segments · Q1 2027

  • Enterprise
    $756M
  • Online
    $483M

Forward guidance

For FY27, Zoom guides total revenue of $5.065–5.075 billion, non-GAAP operating income $2.05–2.06 billion, non-GAAP diluted EPS $5.77–5.81, and free cash flow $1.70–1.74 billion as it scales AI Companion and customer-experience products.

Tailwinds

  • Expects to surpass $5B revenue milestone in FY27.
  • High-double-digit growth in Zoom Customer Experience with AI in top deals.
  • Strong balance sheet (~$7.8B cash and marketable securities).

Headwinds

  • Enterprise net dollar expansion rate 98% (contraction).
  • Online churn 2.9% vs 2.8% prior year quarter.
  • GAAP EPS inflated by investment/tax items vs operating EPS.

Historical earnings impact

How earnings announcements have historically affected this stock's price.

Avg. return before/after earnings

Based on 19 quarterly earnings reports · overlaid with Q4 2026

Historical avgQ4 2026

+2.7%

Avg return

Earnings day

+0.6%

Avg return

5 days after

+1.3%

Avg return

30 days after

44%

14 / 32 earnings

Positive

+52.9%

Q2 2021

Best reaction

-18.3%

Q2 2023

Worst reaction

Earnings price reactions
QuarterReport dateReaction (Day 0)+5 days+30 days
Q1 2027+9.3%+3.4%-10.6%
Q4 2026-11.6%-14.0%-9.0%
Q3 2026+9.8%+8.1%+11.7%
Q2 2026+12.7%+10.6%+15.0%
Q1 2026-0.1%-4.1%-5.2%
Q4 2025-8.5%-9.1%-5.3%
Q3 2025-2.9%-3.7%-0.2%
Q2 2025+15.1%+20.6%+14.2%
Q1 2025-0.5%-1.8%-12.4%
Q4 2024+7.5%+11.8%+5.1%
Q3 2024+2.8%+0.6%+9.0%
Q2 2024-0.7%+2.1%+3.8%
Q1 2024-5.4%-4.5%-3.5%
Q4 2023+0.9%-4.2%-4.5%
Q3 2023-5.5%-7.6%-14.3%
Q2 2023-18.3%-18.2%-23.7%
Q1 2023+5.1%+23.0%+28.3%
Q4 2022-2.0%-13.1%-2.3%
Q3 2022-17.8%-12.4%-23.1%
Q2 2022-15.1%-12.5%-24.5%
Q1 2022-1.3%+1.3%+16.6%
Q4 2021-0.2%-9.7%-14.0%
Q3 2021-13.8%-13.1%-25.1%
Q2 2021+52.9%+23.6%+57.1%
Q1 2021+9.7%+1.7%+28.2%
Q4 2018+28.9%+11.6%+21.2%
Q4 2020+6.4%-3.2%+9.1%
Q3 2020-10.3%-7.7%-3.8%
Q2 2018-1.1%+3.7%-12.5%
Q2 2020-8.7%-14.1%-18.2%
Q1 2018+28.4%+29.4%+15.7%
Q1 2020+20.5%+21.6%+17.7%
Q4 2019
Q3 2018

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