NASDAQ$ZM
Zoom Video Communications Inc · Q4 2023 earnings
Q4 2023 earnings · · Investor relations
Briefing
Zoom's Q4 2023 financial performance reflected a mix of growth and challenges, with revenue up 4% year-over-year and a focus on enterprise customer expansion.
Zoom Video Communications reported a 4% year-over-year increase in total revenue for the fourth quarter, reaching $1,117.8 million. Enterprise revenue grew by 18% year-over-year, while online revenue declined by 10%. The company's GAAP loss from operations was $(129.9) million, and GAAP net loss was $(104.1) million, or $(0.36) per share. Non-GAAP net income was $366.6 million, or $1.22 per share. Zoom ended the quarter with approximately 213,000 Enterprise customers and a net dollar expansion rate for Enterprise customers of 115%.
- Total revenue increased by 4% year-over-year to $1,117.8 million.
- Enterprise revenue grew by 18% year-over-year to $636.1 million.
- GAAP net loss attributable to common stockholders was $(104.1) million, or $(0.36) per share.
- Non-GAAP net income was $366.6 million, or $1.22 per share.
Headline financials
Revenue & EPS history
Zoom · Revenue · Quarterly
$1.12B
Revenue by segment
Zoom · $1.24B total across 2 segments · Q1 2027
- Enterprise$756M—61.0%
- Online$483M—39.0%
Forward guidance
Zoom is providing the following guidance for its first quarter of fiscal year 2024 and its full fiscal year 2024. Total revenue is expected to be between $1.080 billion and $1.085 billion and revenue in constant currency is expected to be between $1.097 billion and $1.102 billion. Non-GAAP income from operations is expected to be between $374.0 million and $379.0 million. First quarter non-GAAP diluted EPS is expected to be between $0.96 and $0.98 with approximately 304 million non-GAAP weighted average shares outstanding. Total revenue is expected to be between $4.435 billion and $4.455 billion and revenue in constant currency is expected to be between $4.458 billion and $4.478 billion. Non-GAAP income from operations is expected to be between $1.606 billion and $1.626 billion. Full fiscal year non-GAAP diluted EPS is expected to be between $4.11 and $4.18 with approximately 309 million non-GAAP weighted average shares outstanding.
Tailwinds
- Total revenue is expected to be between $1.080 billion and $1.085 billion
- Revenue in constant currency is expected to be between $1.097 billion and $1.102 billion
- Non-GAAP income from operations is expected to be between $374.0 million and $379.0 million
- First quarter non-GAAP diluted EPS is expected to be between $0.96 and $0.98 with approximately 304 million non-GAAP weighted average shares outstanding.
- Total revenue is expected to be between $4.435 billion and $4.455 billion
Headwinds
- A reconciliation of non-GAAP guidance measures to corresponding GAAP measures is not available on a forward-looking basis without unreasonable effort due to the uncertainty of expenses that may be incurred in the future
- Macroeconomic situation continues to negatively impact overall growth
- Competition from other providers of communications platforms
- Continued uncertainty regarding the extent and duration of the impact of COVID-19
- Market volatility, and global security concerns and their potential impact on regional and global economies and supply chains.
Historical earnings impact
How earnings announcements have historically affected this stock's price.
Avg. return before/after earnings
Based on 19 quarterly earnings reports · overlaid with Q4 2023
+2.7%
Avg return
Earnings day
+0.6%
Avg return
5 days after
+1.3%
Avg return
30 days after
44%
14 / 32 earnings
Positive
+52.9%
Q2 2021
Best reaction
-18.3%
Q2 2023
Worst reaction
| Quarter | Report date | Reaction (Day 0) | +5 days | +30 days |
|---|---|---|---|---|
| Q1 2027 | +9.3% | +3.4% | -10.6% | |
| Q4 2026 | -11.6% | -14.0% | -9.0% | |
| Q3 2026 | +9.8% | +8.1% | +11.7% | |
| Q2 2026 | +12.7% | +10.6% | +15.0% | |
| Q1 2026 | -0.1% | -4.1% | -5.2% | |
| Q4 2025 | -8.5% | -9.1% | -5.3% | |
| Q3 2025 | -2.9% | -3.7% | -0.2% | |
| Q2 2025 | +15.1% | +20.6% | +14.2% | |
| Q1 2025 | -0.5% | -1.8% | -12.4% | |
| Q4 2024 | +7.5% | +11.8% | +5.1% | |
| Q3 2024 | +2.8% | +0.6% | +9.0% | |
| Q2 2024 | -0.7% | +2.1% | +3.8% | |
| Q1 2024 | -5.4% | -4.5% | -3.5% | |
| Q4 2023 | +0.9% | -4.2% | -4.5% | |
| Q3 2023 | -5.5% | -7.6% | -14.3% | |
| Q2 2023 | -18.3% | -18.2% | -23.7% | |
| Q1 2023 | +5.1% | +23.0% | +28.3% | |
| Q4 2022 | -2.0% | -13.1% | -2.3% | |
| Q3 2022 | -17.8% | -12.4% | -23.1% | |
| Q2 2022 | -15.1% | -12.5% | -24.5% | |
| Q1 2022 | -1.3% | +1.3% | +16.6% | |
| Q4 2021 | -0.2% | -9.7% | -14.0% | |
| Q3 2021 | -13.8% | -13.1% | -25.1% | |
| Q2 2021 | +52.9% | +23.6% | +57.1% | |
| Q1 2021 | +9.7% | +1.7% | +28.2% | |
| Q4 2018 | +28.9% | +11.6% | +21.2% | |
| Q4 2020 | +6.4% | -3.2% | +9.1% | |
| Q3 2020 | -10.3% | -7.7% | -3.8% | |
| Q2 2018 | -1.1% | +3.7% | -12.5% | |
| Q2 2020 | -8.7% | -14.1% | -18.2% | |
| Q1 2018 | +28.4% | +29.4% | +15.7% | |
| Q1 2020 | +20.5% | +21.6% | +17.7% | |
| Q4 2019 | — | — | — | |
| Q3 2018 | — | — | — |
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