NASDAQ$TTEC

Ttec Holdings In · Q4 2019 earnings

Q4 2019 earnings · · Investor relations

Briefing

TTEC announced its Q4 2019 earnings, reporting revenue of $461.3 million and EPS of $0.60.

TTEC announced record revenue and profit in 2019, with Q4 2019 revenue reaching $461.3 million and EPS at $0.60. The company's investments in technology-rich CX solutions have optimized access to the customer experience ecosystem, positioning them for growth and margin expansion in 2020 and beyond.

  • TTEC delivered record revenue and profit in 2019.
  • The company overperformed against many of its internal targets.
  • TTEC's integrated capabilities allow them to deliver a range of CX solutions.
  • The company is positioned to advance revenue growth and margin expansion in 2020 and beyond.

Headline financials

Total Revenue

$461M

Previous: $419M+10.1%
EPS (adj)

$0.65

Previous: $0.63+3.2%
Adjusted EBITDA Margin

13.7%

No prior period
Capital Expenditures

$16.3M

Previous: $11.6M+40.7%
Free Cash Flow

$37.3M

Previous: -$9.37M+497.5%
Net Income

$28.3M

Previous: $20.3M+39.2%
Operating Income

$42.8M

Previous: $39M+9.9%
Gross Profit

$116M

Previous: $106M+9.3%
Cash & Equivalents

$82.4M

Previous: $82.4M+0.0%
Total Assets

$1.38B

Previous: $1.05B+30.6%
Stock-Based Comp

$3.15M

Previous: $2.85M+10.4%

Revenue & EPS history

TTEC · Revenue · Quarterly

$461M

Q4 2019+10.1%vs Q4 2018
Beat estimate in 13 of 16 quarters(81%)
ActualEstimate

Forward guidance

TTEC anticipates revenue between $1.757 and $1.773 billion, representing a 6.9% to 7.9% increase over the prior year. Operating Income margins are projected to be between 8.2% and 8.4%, with Adjusted EBITDA margins between 13.3% and 13.5%. Earnings Per Share are expected to be between $2.03 and $2.10.

Tailwinds

  • Revenue between $1.757 and $1.773 billion, an increase of 6.9 and 7.9 percent over the prior year.
  • Operating Income margins between 8.2 and 8.4 percent.
  • Adjusted EBITDA margins between 13.3 and 13.5 percent.
  • Earnings Per Share between 2.03 and 2.10 cents.
  • Capital expenditures are estimated to between 3.6 and 3.8 percent of revenue, of which approximately 65 percent is growth oriented.

Headwinds

  • Effective tax rate for the full year is estimated between 25 and 27 percent.
  • Diluted share count for the full year is estimated between 46.9 and 47.1 million.
  • First half - second half 2020 mix is estimated.
  • Digital - Engage 2020 mix is estimated.
  • Potential impact from the coronavirus is reflected in the guidance.

Historical earnings impact

How earnings announcements have historically affected this stock's price.

Avg. return before/after earnings

Based on 20 quarterly earnings reports · overlaid with Q4 2019

Historical avgQ4 2019

-1.4%

Avg return

Earnings day

-3.3%

Avg return

5 days after

-1.2%

Avg return

30 days after

42%

28 / 66 earnings

Positive

+31.9%

Q1 2025

Best reaction

-29.8%

Q3 2023

Worst reaction

Earnings price reactions
QuarterReport dateReaction (Day 0)+5 days+30 days
Q1 2026+2.7%-18.1%-27.2%
Q4 2025+13.1%+7.7%+0.5%
Q3 2025-4.0%-16.2%+9.5%
Q1 2025+31.9%+28.3%+25.3%
Q4 2024-7.4%-6.3%-3.0%
Q3 2024-8.7%-8.6%-2.1%
Q2 2024-15.7%-19.3%-16.8%
Q1 2024-9.9%-6.0%-20.4%
Q4 2023-20.0%-28.3%-40.2%
Q3 2023-29.8%-27.4%-7.1%
Q2 2023-1.9%-11.0%-7.7%
Q1 2023+5.7%+0.5%+3.5%
Q4 2022-15.9%-14.3%-23.3%
Q3 2022+11.8%+12.3%+13.7%
Q2 2022-18.1%-20.8%-30.8%
Q1 2022-6.0%-11.0%-6.5%
Q4 2021-0.6%-4.9%+3.8%
Q3 2021-7.7%-12.8%-12.0%
Q2 2021-0.2%+3.8%+9.9%
Q1 2021-2.6%-2.3%+2.6%
Q4 2020+2.9%-2.9%+19.4%
Q3 2020+4.6%+3.8%+23.1%
Q2 2020+14.1%+11.6%+8.9%
Q1 2020+3.9%+9.1%+17.6%
Q4 2019+2.8%-6.3%-14.2%
Q3 2019+4.1%-1.5%-18.1%
Q2 2019+5.1%+5.2%+6.7%
Q1 2019+5.6%+2.8%+8.6%
Q4 2018-0.5%+2.3%+6.3%
Q3 2018+14.6%+24.0%+15.5%
Q2 2018-17.6%-18.8%-18.8%
Q1 2018+2.3%+2.5%+12.6%
Q4 2017-4.9%-9.9%-15.2%
Q3 2017-4.8%-9.1%-4.3%
Q2 2017-2.6%+0.9%-5.0%
Q1 2017+13.4%+15.6%+28.1%
Q4 2016-3.8%-2.1%-4.9%
Q3 2016-5.6%-3.3%+13.9%
Q2 2016+1.2%+3.9%+0.7%
Q1 2016-6.4%
Q4 2015-4.4%
Q3 2015-6.1%
Q2 2015+2.0%
Q1 2015-3.1%
Q4 2014+4.5%
Q3 2014-5.3%
Q2 2014-6.9%
Q1 2014+2.7%
Q4 2013+13.8%
Q3 2013-1.3%
Q2 2013+1.2%
Q1 2013-1.9%
Q4 2012+4.5%
Q3 2012+0.9%
Q2 2012-1.2%
Q4 2011-1.2%
Q1 2012+3.0%
Q3 2010+4.7%
Q3 2011+4.7%
Q2 2011-8.0%
Q1 2010+0.7%
Q1 2011-0.8%
Q4 2009-10.2%
Q2 2010-10.2%
Q4 2010-10.2%
Q4 2008-10.2%

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