NASDAQ$TTEC

Ttec Holdings In · Q2 2020 earnings

Q2 2020 earnings · · Investor relations

Briefing

Announced record second quarter 2020 financial results, with revenue growth driven by heightened demand for digitized and virtualized CX solutions.

TTEC announced record financial results for Q2 2020, driven by heightened demand for digitized and virtualized CX solutions. Revenue reached $453.1 million, a 15.4% increase, and the company reinstated and raised its full-year 2020 outlook.

  • Revenue was $453.1 million, representing 15.4 percent growth.
  • Operating Income was $49.0 Million or 10.8 Percent of Revenue ($49.8 Million or 11.0 Percent Non-GAAP)
  • Net Income was $31.3 Million ($35.2 Million Non-GAAP)
  • Fully Diluted EPS was $0.67 ($0.75 Non-GAAP)

Headline financials

Total Revenue

$453M

Previous: $393M+15.4%
EPS (adj)

$0.75

Previous: $0.34+120.6%
Adjusted EBITDA Margin

15.7%

No prior period
Capital Expenditures

-$15.1M

Previous: -$15.2M+0.8%
Free Cash Flow

$16.2M

Previous: -$3.43M+573.0%
Net Income

$31.3M

Previous: $11.8M+165.5%
Operating Income

$49M

Previous: $22.9M+114.1%
Gross Profit

-$337M

Previous: -$299M-12.7%
Cash & Equivalents

$482M

Previous: $75.5M+538.6%
Total Assets

$1.77B

Previous: $1.18B+49.8%
Stock-Based Comp

$3.06M

Previous: $3.37M-9.2%

Revenue & EPS history

TTEC · Revenue · Quarterly

$453M

Q2 2020+15.4%vs Q2 2019
Beat estimate in 14 of 16 quarters(88%)
ActualEstimate

Forward guidance

The company reinstated its full-year 2020 outlook, expecting revenue between $1.766 and $1.784 billion, operating income margins between 9.1 and 9.2 percent, adjusted EBITDA margins between 14.2 and 14.3 percent, and earnings per share between $2.37 and $2.43.

Tailwinds

  • Revenue between $1.766 and $1.784 billion, an increase of 7.4 and 8.5 percent over the prior year.
  • Operating Income margins between 9.1 and 9.2 percent.
  • Adjusted EBITDA margins between 14.2 and 14.3 percent.
  • Earnings Per Share between $2.37 and $2.43.
  • Capital expenditures are estimated to be between 3.1 and 3.3 percent of revenue, of which approximately 70 percent is growth oriented.

Headwinds

  • Effective tax rate for the full year is estimated between 23 and 27 percent.
  • Diluted share count for the full year is estimated between 46.9 and 47.1 million.

Historical earnings impact

How earnings announcements have historically affected this stock's price.

Avg. return before/after earnings

Based on 20 quarterly earnings reports · overlaid with Q2 2020

Historical avgQ2 2020

-1.4%

Avg return

Earnings day

-3.3%

Avg return

5 days after

-1.2%

Avg return

30 days after

42%

28 / 66 earnings

Positive

+31.9%

Q1 2025

Best reaction

-29.8%

Q3 2023

Worst reaction

Earnings price reactions
QuarterReport dateReaction (Day 0)+5 days+30 days
Q1 2026+2.7%-18.1%-27.2%
Q4 2025+13.1%+7.7%+0.5%
Q3 2025-4.0%-16.2%+9.5%
Q1 2025+31.9%+28.3%+25.3%
Q4 2024-7.4%-6.3%-3.0%
Q3 2024-8.7%-8.6%-2.1%
Q2 2024-15.7%-19.3%-16.8%
Q1 2024-9.9%-6.0%-20.4%
Q4 2023-20.0%-28.3%-40.2%
Q3 2023-29.8%-27.4%-7.1%
Q2 2023-1.9%-11.0%-7.7%
Q1 2023+5.7%+0.5%+3.5%
Q4 2022-15.9%-14.3%-23.3%
Q3 2022+11.8%+12.3%+13.7%
Q2 2022-18.1%-20.8%-30.8%
Q1 2022-6.0%-11.0%-6.5%
Q4 2021-0.6%-4.9%+3.8%
Q3 2021-7.7%-12.8%-12.0%
Q2 2021-0.2%+3.8%+9.9%
Q1 2021-2.6%-2.3%+2.6%
Q4 2020+2.9%-2.9%+19.4%
Q3 2020+4.6%+3.8%+23.1%
Q2 2020+14.1%+11.6%+8.9%
Q1 2020+3.9%+9.1%+17.6%
Q4 2019+2.8%-6.3%-14.2%
Q3 2019+4.1%-1.5%-18.1%
Q2 2019+5.1%+5.2%+6.7%
Q1 2019+5.6%+2.8%+8.6%
Q4 2018-0.5%+2.3%+6.3%
Q3 2018+14.6%+24.0%+15.5%
Q2 2018-17.6%-18.8%-18.8%
Q1 2018+2.3%+2.5%+12.6%
Q4 2017-4.9%-9.9%-15.2%
Q3 2017-4.8%-9.1%-4.3%
Q2 2017-2.6%+0.9%-5.0%
Q1 2017+13.4%+15.6%+28.1%
Q4 2016-3.8%-2.1%-4.9%
Q3 2016-5.6%-3.3%+13.9%
Q2 2016+1.2%+3.9%+0.7%
Q1 2016-6.4%
Q4 2015-4.4%
Q3 2015-6.1%
Q2 2015+2.0%
Q1 2015-3.1%
Q4 2014+4.5%
Q3 2014-5.3%
Q2 2014-6.9%
Q1 2014+2.7%
Q4 2013+13.8%
Q3 2013-1.3%
Q2 2013+1.2%
Q1 2013-1.9%
Q4 2012+4.5%
Q3 2012+0.9%
Q2 2012-1.2%
Q4 2011-1.2%
Q1 2012+3.0%
Q3 2010+4.7%
Q3 2011+4.7%
Q2 2011-8.0%
Q1 2010+0.7%
Q1 2011-0.8%
Q4 2009-10.2%
Q2 2010-10.2%
Q4 2010-10.2%
Q4 2008-10.2%

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