NASDAQ$TTEC
Ttec Holdings In · Q2 2021 earnings
Q2 2021 earnings · · Investor relations
Briefing
Reported record revenue and profitability, positioning the company to achieve significant financial milestones.
TTEC Holdings, Inc. announced record second-quarter financial results, with revenue increasing by 22% to $554.8 million. The company's success is attributed to growing existing client volume and adding new clients, leveraging the breadth of their CX offerings.
- Revenue increased 22 percent to $554.8 million.
- Operating Income was $65.8 Million or 11.9 Percent of Revenue (Non-GAAP $78.6 Million or 14.2 Percent of Revenue)
- Net Income was $47.4 Million ($60.2 Million Non-GAAP)
- Fully Diluted EPS was $1.00 ($1.27 Non-GAAP)
Headline financials
Revenue & EPS history
TTEC · Revenue · Quarterly
$555M
Forward guidance
TTEC raised its full-year 2021 outlook, expecting revenue between $2.248 and $2.266 billion, representing a 15.3% to 16.3% increase over the prior year. Non-GAAP operating income margins are projected to be between 12.4% and 12.7%, with Non-GAAP adjusted EBITDA margins between 15.3% and 15.7%. Non-GAAP earnings per share are estimated to be between $4.35 and $4.51.
Tailwinds
- Revenue between $2.248 and $2.266 billion, an increase of 15.3 and 16.3 percent over the prior year.
- Non-GAAP Operating Income margins between 12.4 and 12.7 percent.
- Non-GAAP Adjusted EBITDA margins between 15.3 and 15.7 percent.
- Non-GAAP Earnings Per Share between $4.35 and $4.51.
- Capital expenditures are estimated to between 2.9 and 3.1 percent of revenue, of which approximately 60 percent is growth oriented.
Headwinds
- Effective tax rate for the full year is estimated between 22 and 24 percent.
- Diluted share count for the full year is estimated between 47.2 and 47.6 million.
- Risks related to business operations and strategy.
- Dependence on 3rd parties for cloud solutions.
- Risks related to legal impacts on operations, in particular rapidly changing laws that regulate business.
Historical earnings impact
How earnings announcements have historically affected this stock's price.
Avg. return before/after earnings
Based on 20 quarterly earnings reports · overlaid with Q2 2021
-1.4%
Avg return
Earnings day
-3.3%
Avg return
5 days after
-1.2%
Avg return
30 days after
42%
28 / 66 earnings
Positive
+31.9%
Q1 2025
Best reaction
-29.8%
Q3 2023
Worst reaction
| Quarter | Report date | Reaction (Day 0) | +5 days | +30 days |
|---|---|---|---|---|
| Q1 2026 | +2.7% | -18.1% | -27.2% | |
| Q4 2025 | +13.1% | +7.7% | +0.5% | |
| Q3 2025 | -4.0% | -16.2% | +9.5% | |
| Q1 2025 | +31.9% | +28.3% | +25.3% | |
| Q4 2024 | -7.4% | -6.3% | -3.0% | |
| Q3 2024 | -8.7% | -8.6% | -2.1% | |
| Q2 2024 | -15.7% | -19.3% | -16.8% | |
| Q1 2024 | -9.9% | -6.0% | -20.4% | |
| Q4 2023 | -20.0% | -28.3% | -40.2% | |
| Q3 2023 | -29.8% | -27.4% | -7.1% | |
| Q2 2023 | -1.9% | -11.0% | -7.7% | |
| Q1 2023 | +5.7% | +0.5% | +3.5% | |
| Q4 2022 | -15.9% | -14.3% | -23.3% | |
| Q3 2022 | +11.8% | +12.3% | +13.7% | |
| Q2 2022 | -18.1% | -20.8% | -30.8% | |
| Q1 2022 | -6.0% | -11.0% | -6.5% | |
| Q4 2021 | -0.6% | -4.9% | +3.8% | |
| Q3 2021 | -7.7% | -12.8% | -12.0% | |
| Q2 2021 | -0.2% | +3.8% | +9.9% | |
| Q1 2021 | -2.6% | -2.3% | +2.6% | |
| Q4 2020 | +2.9% | -2.9% | +19.4% | |
| Q3 2020 | +4.6% | +3.8% | +23.1% | |
| Q2 2020 | +14.1% | +11.6% | +8.9% | |
| Q1 2020 | +3.9% | +9.1% | +17.6% | |
| Q4 2019 | +2.8% | -6.3% | -14.2% | |
| Q3 2019 | +4.1% | -1.5% | -18.1% | |
| Q2 2019 | +5.1% | +5.2% | +6.7% | |
| Q1 2019 | +5.6% | +2.8% | +8.6% | |
| Q4 2018 | -0.5% | +2.3% | +6.3% | |
| Q3 2018 | +14.6% | +24.0% | +15.5% | |
| Q2 2018 | -17.6% | -18.8% | -18.8% | |
| Q1 2018 | +2.3% | +2.5% | +12.6% | |
| Q4 2017 | -4.9% | -9.9% | -15.2% | |
| Q3 2017 | -4.8% | -9.1% | -4.3% | |
| Q2 2017 | -2.6% | +0.9% | -5.0% | |
| Q1 2017 | +13.4% | +15.6% | +28.1% | |
| Q4 2016 | -3.8% | -2.1% | -4.9% | |
| Q3 2016 | -5.6% | -3.3% | +13.9% | |
| Q2 2016 | +1.2% | +3.9% | +0.7% | |
| Q1 2016 | -6.4% | — | — | |
| Q4 2015 | -4.4% | — | — | |
| Q3 2015 | -6.1% | — | — | |
| Q2 2015 | +2.0% | — | — | |
| Q1 2015 | -3.1% | — | — | |
| Q4 2014 | +4.5% | — | — | |
| Q3 2014 | -5.3% | — | — | |
| Q2 2014 | -6.9% | — | — | |
| Q1 2014 | +2.7% | — | — | |
| Q4 2013 | +13.8% | — | — | |
| Q3 2013 | -1.3% | — | — | |
| Q2 2013 | +1.2% | — | — | |
| Q1 2013 | -1.9% | — | — | |
| Q4 2012 | +4.5% | — | — | |
| Q3 2012 | +0.9% | — | — | |
| Q2 2012 | -1.2% | — | — | |
| Q4 2011 | -1.2% | — | — | |
| Q1 2012 | +3.0% | — | — | |
| Q3 2010 | +4.7% | — | — | |
| Q3 2011 | +4.7% | — | — | |
| Q2 2011 | -8.0% | — | — | |
| Q1 2010 | +0.7% | — | — | |
| Q1 2011 | -0.8% | — | — | |
| Q4 2009 | -10.2% | — | — | |
| Q2 2010 | -10.2% | — | — | |
| Q4 2010 | -10.2% | — | — | |
| Q4 2008 | -10.2% | — | — |
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