NASDAQ$TTEC

Ttec Holdings In · Q1 2023 earnings

Q1 2023 earnings · · Investor relations

Briefing

Reported strong financial results for Q1 2023, exceeding expectations with revenue growth and strategic advancements.

TTEC announced strong Q1 2023 financial results, with revenue up 7.6 percent to $633.3 million. The company's performance reflects its AI-enabled digital CX technology and services, with growth in healthcare, financial services, and the public sector.

  • Revenue increased by 7.6 percent, reaching $633.3 million.
  • Operating income was $44.4 million, representing 7.0 percent of revenue.
  • Net income was $20.9 million, or 3.3 percent of revenue.
  • Fully diluted EPS reached $0.44 ($0.78 Non-GAAP).

Headline financials

Total Revenue

$633M

Previous: $589M+7.6%
EPS (adj)

$0.78

Previous: $1.08-27.8%
Capital Expenditures

-$13.7M

Previous: -$16.7M+18.1%
Free Cash Flow

$4.98M

Previous: $16.7M-70.2%
Net Income

$18.6M

Previous: $33.4M-44.2%
Operating Income

$44.4M

Previous: $48.3M-8.1%
Gross Profit

-$483M

Previous: -$447M-7.9%
Cash & Equivalents

$151M

Previous: $157M-3.5%
Total Assets

$2.14B

Previous: $2.05B+4.1%
Stock-Based Comp

$4.15M

Previous: $3.74M+11.1%

Revenue & EPS history

TTEC · Revenue · Quarterly

$633M

Q1 2023+7.6%vs Q1 2022
Beat estimate in 10 of 14 quarters(71%)
ActualEstimate

Forward guidance

TTEC reiterated its outlook for the full year 2023, expressing confidence in delivering above the mid-point of their revenue and profit guidance range if current trends continue, despite macroeconomic uncertainties.

Tailwinds

  • Strong year-over-year revenue growth reflecting strong seasonal volumes.
  • Solid enterprise and public sector demand.
  • Clients investing in the long-term benefits from modernizing their CX technology ecosystems.
  • Growing pipeline indicates strong client demand.
  • Focused on growth initiatives, CX innovation, and leadership strength.

Headwinds

  • Growing macroeconomic uncertainties.
  • It is too early to change the full year outlook.
  • Reconciling items that impact Non-GAAP metrics are dependent on future events outside of the Company’s control or cannot be reliably predicted.
  • Unavailable reconciling items could significantly impact the Company’s 2023 financial results as reported under GAAP.
  • The company is unable to provide reconciliations to GAAP operating income, operating income margins, net income margins, and diluted earnings per share without unreasonable effort.

Historical earnings impact

How earnings announcements have historically affected this stock's price.

Avg. return before/after earnings

Based on 20 quarterly earnings reports · overlaid with Q1 2023

Historical avgQ1 2023

-1.4%

Avg return

Earnings day

-3.3%

Avg return

5 days after

-1.2%

Avg return

30 days after

42%

28 / 66 earnings

Positive

+31.9%

Q1 2025

Best reaction

-29.8%

Q3 2023

Worst reaction

Earnings price reactions
QuarterReport dateReaction (Day 0)+5 days+30 days
Q1 2026+2.7%-18.1%-27.2%
Q4 2025+13.1%+7.7%+0.5%
Q3 2025-4.0%-16.2%+9.5%
Q1 2025+31.9%+28.3%+25.3%
Q4 2024-7.4%-6.3%-3.0%
Q3 2024-8.7%-8.6%-2.1%
Q2 2024-15.7%-19.3%-16.8%
Q1 2024-9.9%-6.0%-20.4%
Q4 2023-20.0%-28.3%-40.2%
Q3 2023-29.8%-27.4%-7.1%
Q2 2023-1.9%-11.0%-7.7%
Q1 2023+5.7%+0.5%+3.5%
Q4 2022-15.9%-14.3%-23.3%
Q3 2022+11.8%+12.3%+13.7%
Q2 2022-18.1%-20.8%-30.8%
Q1 2022-6.0%-11.0%-6.5%
Q4 2021-0.6%-4.9%+3.8%
Q3 2021-7.7%-12.8%-12.0%
Q2 2021-0.2%+3.8%+9.9%
Q1 2021-2.6%-2.3%+2.6%
Q4 2020+2.9%-2.9%+19.4%
Q3 2020+4.6%+3.8%+23.1%
Q2 2020+14.1%+11.6%+8.9%
Q1 2020+3.9%+9.1%+17.6%
Q4 2019+2.8%-6.3%-14.2%
Q3 2019+4.1%-1.5%-18.1%
Q2 2019+5.1%+5.2%+6.7%
Q1 2019+5.6%+2.8%+8.6%
Q4 2018-0.5%+2.3%+6.3%
Q3 2018+14.6%+24.0%+15.5%
Q2 2018-17.6%-18.8%-18.8%
Q1 2018+2.3%+2.5%+12.6%
Q4 2017-4.9%-9.9%-15.2%
Q3 2017-4.8%-9.1%-4.3%
Q2 2017-2.6%+0.9%-5.0%
Q1 2017+13.4%+15.6%+28.1%
Q4 2016-3.8%-2.1%-4.9%
Q3 2016-5.6%-3.3%+13.9%
Q2 2016+1.2%+3.9%+0.7%
Q1 2016-6.4%
Q4 2015-4.4%
Q3 2015-6.1%
Q2 2015+2.0%
Q1 2015-3.1%
Q4 2014+4.5%
Q3 2014-5.3%
Q2 2014-6.9%
Q1 2014+2.7%
Q4 2013+13.8%
Q3 2013-1.3%
Q2 2013+1.2%
Q1 2013-1.9%
Q4 2012+4.5%
Q3 2012+0.9%
Q2 2012-1.2%
Q4 2011-1.2%
Q1 2012+3.0%
Q3 2010+4.7%
Q3 2011+4.7%
Q2 2011-8.0%
Q1 2010+0.7%
Q1 2011-0.8%
Q4 2009-10.2%
Q2 2010-10.2%
Q4 2010-10.2%
Q4 2008-10.2%

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