NASDAQ$TTEC

Ttec Holdings In · Q3 2021 earnings

Q3 2021 earnings · · Investor relations

Briefing

TTEC reported record results with revenue increase and strong bookings.

TTEC announced strong Q3 2021 financial results, with a 15.0 percent increase in revenue to $566.7 million. The company's robust sales pipeline and strong bookings momentum position it for continued long-term profitable growth. Leading brands are choosing TTEC to solve end-to-end CX challenges and deliver measurable value-based outcomes.

  • Revenue increased 15.0 percent to $566.7 million.
  • Operating Income was $26.0 Million or 4.6 Percent of Revenue (Non-GAAP $59.4 Million or 10.5 Percent of Revenue).
  • Net Income was $14.4 Million ($47.7 Million Non-GAAP).
  • Bookings of $171 million.

Headline financials

Total Revenue

$567M

Previous: $493M+15.0%
EPS (adj)

$1.01

Previous: $0.90+12.2%
Capital Expenditures

-$17.2M

Previous: -$15.9M-8.0%
Free Cash Flow

-$2.75M

Previous: $5.45M-150.4%
Net Income

$14.4M

Previous: $21.4M-32.4%
Operating Income

$26M

Previous: $53.4M-51.3%
Gross Profit

-$448M

Previous: -$368M-21.5%
Cash & Equivalents

$149M

Previous: $135M+10.0%
Total Assets

$2.04B

Previous: $1.48B+38.4%
Stock-Based Comp

$4.57M

Previous: $3.5M+30.8%

Revenue & EPS history

TTEC · Revenue · Quarterly

$567M

Q3 2021+15%vs Q3 2020
Beat estimate in 13 of 16 quarters(81%)
ActualEstimate

Forward guidance

TTEC anticipates full year 2021 results relatively consistent with previous guidance, despite one-time costs related to the cyber incident. Adjusted for the one-time revenue loss and expenses, the company is at the high end or exceeding previous guidance.

Historical earnings impact

How earnings announcements have historically affected this stock's price.

Avg. return before/after earnings

Based on 20 quarterly earnings reports · overlaid with Q3 2021

Historical avgQ3 2021

-1.4%

Avg return

Earnings day

-3.3%

Avg return

5 days after

-1.2%

Avg return

30 days after

42%

28 / 66 earnings

Positive

+31.9%

Q1 2025

Best reaction

-29.8%

Q3 2023

Worst reaction

Earnings price reactions
QuarterReport dateReaction (Day 0)+5 days+30 days
Q1 2026+2.7%-18.1%-27.2%
Q4 2025+13.1%+7.7%+0.5%
Q3 2025-4.0%-16.2%+9.5%
Q1 2025+31.9%+28.3%+25.3%
Q4 2024-7.4%-6.3%-3.0%
Q3 2024-8.7%-8.6%-2.1%
Q2 2024-15.7%-19.3%-16.8%
Q1 2024-9.9%-6.0%-20.4%
Q4 2023-20.0%-28.3%-40.2%
Q3 2023-29.8%-27.4%-7.1%
Q2 2023-1.9%-11.0%-7.7%
Q1 2023+5.7%+0.5%+3.5%
Q4 2022-15.9%-14.3%-23.3%
Q3 2022+11.8%+12.3%+13.7%
Q2 2022-18.1%-20.8%-30.8%
Q1 2022-6.0%-11.0%-6.5%
Q4 2021-0.6%-4.9%+3.8%
Q3 2021-7.7%-12.8%-12.0%
Q2 2021-0.2%+3.8%+9.9%
Q1 2021-2.6%-2.3%+2.6%
Q4 2020+2.9%-2.9%+19.4%
Q3 2020+4.6%+3.8%+23.1%
Q2 2020+14.1%+11.6%+8.9%
Q1 2020+3.9%+9.1%+17.6%
Q4 2019+2.8%-6.3%-14.2%
Q3 2019+4.1%-1.5%-18.1%
Q2 2019+5.1%+5.2%+6.7%
Q1 2019+5.6%+2.8%+8.6%
Q4 2018-0.5%+2.3%+6.3%
Q3 2018+14.6%+24.0%+15.5%
Q2 2018-17.6%-18.8%-18.8%
Q1 2018+2.3%+2.5%+12.6%
Q4 2017-4.9%-9.9%-15.2%
Q3 2017-4.8%-9.1%-4.3%
Q2 2017-2.6%+0.9%-5.0%
Q1 2017+13.4%+15.6%+28.1%
Q4 2016-3.8%-2.1%-4.9%
Q3 2016-5.6%-3.3%+13.9%
Q2 2016+1.2%+3.9%+0.7%
Q1 2016-6.4%
Q4 2015-4.4%
Q3 2015-6.1%
Q2 2015+2.0%
Q1 2015-3.1%
Q4 2014+4.5%
Q3 2014-5.3%
Q2 2014-6.9%
Q1 2014+2.7%
Q4 2013+13.8%
Q3 2013-1.3%
Q2 2013+1.2%
Q1 2013-1.9%
Q4 2012+4.5%
Q3 2012+0.9%
Q2 2012-1.2%
Q4 2011-1.2%
Q1 2012+3.0%
Q3 2010+4.7%
Q3 2011+4.7%
Q2 2011-8.0%
Q1 2010+0.7%
Q1 2011-0.8%
Q4 2009-10.2%
Q2 2010-10.2%
Q4 2010-10.2%
Q4 2008-10.2%

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