NASDAQ$LPSN
LivePerson Inc · Q4 2022 earnings
Q4 2022 earnings · · Investor relations
Briefing
LivePerson's Q4 2022 financial results were announced, with a focus on AI and automation capabilities and cost reduction efforts.
LivePerson reported Q4 2022 revenue of $122.5 million, a 1% decrease compared to the same period last year. The company signed 90 deals, including 44 new and 46 existing customer contracts. LivePerson is focusing on AI-led growth and cost initiatives to achieve profitability.
- Total revenue for Q4 2022 was $122.5 million, a 1% decrease year-over-year.
- Signed 90 deals in Q4, including 44 new and 46 existing customer contracts.
- Trailing-twelve-months average revenue per enterprise and mid-market customer increased 11% to $680,000.
- Adjusted EBITDA for Q4 2022 was $(5.2) million, compared to $(4.4) million for the same period last year.
Headline financials
Revenue & EPS history
LivePerson · Revenue · Quarterly
$122M
Revenue by segment
LivePerson · $113M total across 2 segments · Q4 2022
- Hosted services$84.7M—74.9%
- Professional services$28.4M—25.1%
Forward guidance
For the first quarter of 2023, LivePerson expects total revenue to range from $106 million to $109 million, representing a (18.5%) to (16.1%) year-over-year decrease. They also anticipate an Adjusted EBITDA loss ranging from $(8) million to $(5.5) million, with a margin of (7.4)% to (5.1)%.
Tailwinds
- B2B Core recurring revenue expected to range from $80 million to $83 million or (6.9)% to (3.4)% year over year for Q1 2023.
Headwinds
- Year over year decrease in revenue and the sequential decrease in adjusted EBITDA are both driven primarily by decreases in non-Core revenue expected beginning in the first quarter including decreasing Gainshare labor and variable revenue and decreasing professional services revenue from healthcare.
- Observed smaller-than-expected deal sizes in the fourth quarter relative to the third quarter of 2022, indicating friction in our sales cycle from the macroenvironment.
- Lower deal sizes in the fourth quarter also negatively impacted our expectations for the first quarter.
Historical earnings impact
How earnings announcements have historically affected this stock's price.
Avg. return before/after earnings
Based on 19 quarterly earnings reports · overlaid with Q4 2022
-1.7%
Avg return
Earnings day
-1.7%
Avg return
5 days after
-3.3%
Avg return
30 days after
35%
22 / 62 earnings
Positive
+43.3%
Q1 2020
Best reaction
-56.4%
Q4 2022
Worst reaction
| Quarter | Report date | Reaction (Day 0) | +5 days | +30 days |
|---|---|---|---|---|
| Q1 2026 | -5.6% | -20.1% | — | |
| Q4 2025 | -1.1% | -1.5% | +1.9% | |
| Q3 2025 | +12.4% | -2.9% | +1.3% | |
| Q1 2025 | +8.1% | +12.8% | +0.0% | |
| Q4 2024 | -16.0% | -22.7% | -38.2% | |
| Q3 2024 | -25.7% | -27.4% | -23.1% | |
| Q2 2024 | -11.6% | -10.9% | -4.7% | |
| Q1 2024 | -2.0% | +11.9% | +10.2% | |
| Q4 2023 | -50.6% | -51.0% | -61.1% | |
| Q3 2023 | -9.0% | -7.7% | +15.0% | |
| Q2 2023 | +18.2% | +26.4% | -1.2% | |
| Q1 2023 | +27.9% | +0.7% | -17.4% | |
| Q4 2022 | -56.4% | -60.1% | -44.1% | |
| Q3 2022 | +20.4% | +34.7% | +12.0% | |
| Q2 2022 | -17.8% | -11.1% | -26.5% | |
| Q1 2022 | -5.4% | -6.3% | -14.1% | |
| Q4 2021 | -20.7% | +3.0% | +4.7% | |
| Q3 2021 | -5.3% | -6.7% | -32.3% | |
| Q2 2021 | -2.5% | -3.3% | +3.7% | |
| Q1 2021 | -3.1% | -3.5% | +1.2% | |
| Q4 2020 | +9.1% | +7.6% | -13.5% | |
| Q3 2020 | -5.5% | -3.8% | +2.4% | |
| Q2 2020 | +24.0% | +27.1% | +17.6% | |
| Q1 2020 | +43.3% | +44.5% | +47.6% | |
| Q4 2019 | -23.3% | -26.3% | -53.3% | |
| Q3 2019 | -16.3% | -16.1% | -9.8% | |
| Q2 2019 | +3.6% | -1.7% | +21.9% | |
| Q1 2019 | -0.8% | -0.7% | -3.2% | |
| Q4 2018 | +4.3% | +8.9% | +7.4% | |
| Q3 2018 | -7.5% | -11.0% | -16.7% | |
| Q2 2018 | +3.9% | +3.9% | +15.9% | |
| Q1 2018 | +8.4% | +9.3% | +17.5% | |
| Q4 2017 | +15.3% | +14.5% | +21.3% | |
| Q3 2017 | -17.9% | -16.4% | -21.4% | |
| Q2 2017 | +17.9% | +18.3% | +11.8% | |
| Q1 2017 | +22.6% | +27.7% | +41.5% | |
| Q4 2016 | -0.7% | +4.3% | -4.3% | |
| Q3 2016 | -3.0% | +1.2% | +0.0% | |
| Q2 2016 | -15.0% | -11.3% | +4.4% | |
| Q1 2016 | -3.5% | — | — | |
| Q4 2015 | -18.8% | — | — | |
| Q3 2015 | -7.9% | — | — | |
| Q2 2015 | +12.3% | — | — | |
| Q1 2015 | -10.3% | — | — | |
| Q4 2014 | -1.1% | — | — | |
| Q3 2014 | +0.7% | — | — | |
| Q2 2014 | +21.8% | — | — | |
| Q1 2014 | -3.0% | — | — | |
| Q4 2013 | -8.0% | — | — | |
| Q3 2013 | +20.8% | — | — | |
| Q2 2013 | +0.7% | — | — | |
| Q4 2012 | -6.1% | — | — | |
| Q3 2012 | -12.5% | — | — | |
| Q1 2011 | +7.7% | — | — | |
| Q1 2012 | +2.1% | — | — | |
| Q4 2011 | -0.4% | — | — | |
| Q4 2009 | -0.4% | — | — | |
| Q3 2010 | -4.2% | — | — | |
| Q3 2011 | -4.2% | — | — | |
| Q2 2010 | -3.5% | — | — | |
| Q4 2010 | -3.5% | — | — | |
| Q2 2011 | -3.5% | — | — |
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