NASDAQ$LPSN
LivePerson Inc · Q3 2023 earnings
Q3 2023 earnings · · Investor relations
Briefing
LivePerson's financial performance in Q3 2023 showed revenue at the top end of guidance and adjusted EBITDA above the midpoint of guidance.
LivePerson's Q3 2023 total revenue reached $101.3 million, hitting the top end of their guidance. The company signed 50 deals, including 19 new and 31 existing customer contracts. Adjusted EBITDA was above the midpoint of the guidance range. The company is maintaining its 2023 revenue and adjusted EBITDA guidance midpoints.
- Total revenue was $101.3 million, at the top end of prior guidance.
- Signed 50 deals in total, including 19 new and 31 existing customer contracts.
- Trailing-twelve-months average revenue per enterprise and mid-market customer increased 13% to $595,000.
- Adjusted EBITDA was $10.6 million, as compared to adjusted EBITDA of $9.1 million for the third quarter of 2022.
Headline financials
Revenue & EPS history
LivePerson · Revenue · Quarterly
$101M
Revenue by segment
LivePerson · $101M total across 2 segments · Q3 2023
- Hosted services$85.7M—84.6%
- Professional services$15.6M—15.4%
Forward guidance
For Q4 2023, LivePerson expects total revenue to range from $89.7M - $99.7M and adjusted EBITDA to range from $0M - $7M. For full year 2023, revenue is projected to be $389M - $399M and adjusted EBITDA to be $22M - $29M.
Tailwinds
- B2B Core recurring revenue is expected to represent 89% of total revenue in Q4 2023.
- The midpoint of the full year 2023 revenue guidance is reiterated at $394M.
- The midpoint of the full year 2023 Adjusted EBITDA guidance is reiterated at $25.5M.
- B2B Core recurring revenue to represent 86% of total revenue for full year 2023.
- Maintaining 2023 Revenue and Adjusted EBITDA guidance midpoints
Headwinds
- Revenue growth (year-over-year) for Q4 2023 is expected to be between (21)% - (12)%.
- Revenue (in millions) for Q4 2023 is expected to be $89.7 - $99.7
- Revenue growth (year-over-year) for full year 2023 is expected to be between (19)% - (16)%.
- Revenue (in millions) for full year 2023 is expected to be $389 - $399
- Adjusted EBITDA (in millions) for Q4 2023 is expected to be $0 - $7
Historical earnings impact
How earnings announcements have historically affected this stock's price.
Avg. return before/after earnings
Based on 20 quarterly earnings reports · overlaid with Q3 2023
-1.7%
Avg return
Earnings day
-1.7%
Avg return
5 days after
-3.8%
Avg return
30 days after
35%
22 / 62 earnings
Positive
+43.3%
Q1 2020
Best reaction
-56.4%
Q4 2022
Worst reaction
| Quarter | Report date | Reaction (Day 0) | +5 days | +30 days |
|---|---|---|---|---|
| Q1 2026 | -4.9% | -19.5% | -21.1% | |
| Q4 2025 | -1.1% | -1.5% | +1.9% | |
| Q3 2025 | +12.4% | -2.9% | +1.3% | |
| Q1 2025 | +8.1% | +12.8% | +0.0% | |
| Q4 2024 | -16.0% | -22.7% | -38.2% | |
| Q3 2024 | -25.7% | -27.4% | -23.1% | |
| Q2 2024 | -11.6% | -10.9% | -4.7% | |
| Q1 2024 | -2.0% | +11.9% | +10.2% | |
| Q4 2023 | -50.6% | -51.0% | -61.1% | |
| Q3 2023 | -9.0% | -7.7% | +15.0% | |
| Q2 2023 | +18.2% | +26.4% | -1.2% | |
| Q1 2023 | +27.9% | +0.7% | -17.4% | |
| Q4 2022 | -56.4% | -60.1% | -44.1% | |
| Q3 2022 | +20.4% | +34.7% | +12.0% | |
| Q2 2022 | -17.8% | -11.1% | -26.5% | |
| Q1 2022 | -5.4% | -6.3% | -14.1% | |
| Q4 2021 | -20.7% | +3.0% | +4.7% | |
| Q3 2021 | -5.3% | -6.7% | -32.3% | |
| Q2 2021 | -2.5% | -3.3% | +3.7% | |
| Q1 2021 | -3.1% | -3.5% | +1.2% | |
| Q4 2020 | +9.1% | +7.6% | -13.5% | |
| Q3 2020 | -5.5% | -3.8% | +2.4% | |
| Q2 2020 | +24.0% | +27.1% | +17.6% | |
| Q1 2020 | +43.3% | +44.5% | +47.6% | |
| Q4 2019 | -23.3% | -26.3% | -53.3% | |
| Q3 2019 | -16.3% | -16.1% | -9.8% | |
| Q2 2019 | +3.6% | -1.7% | +21.9% | |
| Q1 2019 | -0.8% | -0.7% | -3.2% | |
| Q4 2018 | +4.3% | +8.9% | +7.4% | |
| Q3 2018 | -7.5% | -11.0% | -16.7% | |
| Q2 2018 | +3.9% | +3.9% | +15.9% | |
| Q1 2018 | +8.4% | +9.3% | +17.5% | |
| Q4 2017 | +15.3% | +14.5% | +21.3% | |
| Q3 2017 | -17.9% | -16.4% | -21.4% | |
| Q2 2017 | +17.9% | +18.3% | +11.8% | |
| Q1 2017 | +22.6% | +27.7% | +41.5% | |
| Q4 2016 | -0.7% | +4.3% | -4.3% | |
| Q3 2016 | -3.0% | +1.2% | +0.0% | |
| Q2 2016 | -15.0% | -11.3% | +4.4% | |
| Q1 2016 | -3.5% | — | — | |
| Q4 2015 | -18.8% | — | — | |
| Q3 2015 | -7.9% | — | — | |
| Q2 2015 | +12.3% | — | — | |
| Q1 2015 | -10.3% | — | — | |
| Q4 2014 | -1.1% | — | — | |
| Q3 2014 | +0.7% | — | — | |
| Q2 2014 | +21.8% | — | — | |
| Q1 2014 | -3.0% | — | — | |
| Q4 2013 | -8.0% | — | — | |
| Q3 2013 | +20.8% | — | — | |
| Q2 2013 | +0.7% | — | — | |
| Q4 2012 | -6.1% | — | — | |
| Q3 2012 | -12.5% | — | — | |
| Q1 2011 | +7.7% | — | — | |
| Q1 2012 | +2.1% | — | — | |
| Q4 2009 | -0.4% | — | — | |
| Q4 2011 | -0.4% | — | — | |
| Q3 2010 | -4.2% | — | — | |
| Q3 2011 | -4.2% | — | — | |
| Q2 2010 | -3.5% | — | — | |
| Q2 2011 | -3.5% | — | — | |
| Q4 2010 | -3.5% | — | — |
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