NASDAQ$LPSN

LivePerson Inc · Q2 2024 earnings

Q2 2024 earnings · · Investor relations

Briefing

Total revenue reached $79.9M, aligning with the high-end of guidance, and adjusted EBITDA exceeded expectations.

LivePerson's Q2 2024 results showed a total revenue of $79.9 million, an 18.1% decrease compared to the same period last year. The company signed 37 deals, including 9 new customers and 1 seven-figure deal. Net income was $41.8 million, or $0.47 per share, compared to $10.8 million, or $0.14 per share, for the second quarter of 2023.

  • Total revenue was $79.9 million, an 18.1% decrease year-over-year.
  • Signed 37 deals, including 9 new customers and 1 seven-figure deal.
  • Trailing-twelve-months average revenue per enterprise and mid-market customer (ARPC) increased 9.6% to $630,000.
  • Net income was $41.8 million, or $0.47 per share.

Headline financials

Total Revenue

$79.9M

Previous: $97.5M-18.1%
EPS (adj)

-$0.33

Previous: $0.12-375.0%
Capital Expenditures

-$16.5M

Previous: $7.37M-323.2%
Free Cash Flow

$25.3M

Previous: -$32M+179.2%
Net Income

$41.8M

Previous: $10.8M+286.2%
Operating Income

-$29.8M

Previous: $5.64M-628.5%
Gross Profit

$58.7M

Previous: $66.6M-12.0%
Cash & Equivalents

$146M

Previous: $214M-31.7%
Total Assets

$704M

Previous: $898M-21.7%
R&D Expense

$24.8M

No prior period
Stock-Based Comp

$5.9M

Previous: -$18.1M+132.5%

Revenue & EPS history

LivePerson · Revenue · Quarterly

$79.9M

Q2 2024-18.1%vs Q2 2023
Beat estimate in 12 of 14 quarters(86%)
ActualEstimate

Revenue by segment

LivePerson · $101M total across 2 segments · Q3 2023

  • Hosted services
    $85.7M
  • Professional services
    $15.6M

Forward guidance

For Q3 2024, LivePerson expects revenue between $69M and $73M, with adjusted EBITDA between $0M and $5M. For the full year 2024, they expect revenue between $300M and $315M, and adjusted EBITDA between $15M and $26M.

Tailwinds

  • B2B Core recurring revenue to represent 92% of total revenue in Q3 2024.
  • Adjusted EBITDA margin expected to range from 0.0% to 6.8% for Q3 2024.
  • B2B Core recurring revenue to represent 92% of total revenue for full year 2024.
  • Adjusted EBITDA margin expected to range from 5.0% to 8.3% for full year 2024.

Headwinds

  • Total revenue for Q3 2024 expected to decline by (32)% to (28)% year-over-year.
  • Total revenue for full year 2024 expected to decline by (24)% to (20)% year-over-year (excluding $7.2M of Kasamba revenue generated in Q1 2023).

Historical earnings impact

How earnings announcements have historically affected this stock's price.

Avg. return before/after earnings

Based on 19 quarterly earnings reports · overlaid with Q2 2024

Historical avgQ2 2024

-1.7%

Avg return

Earnings day

-1.7%

Avg return

5 days after

-3.3%

Avg return

30 days after

35%

22 / 62 earnings

Positive

+43.3%

Q1 2020

Best reaction

-56.4%

Q4 2022

Worst reaction

Earnings price reactions
QuarterReport dateReaction (Day 0)+5 days+30 days
Q1 2026-5.6%-20.1%
Q4 2025-1.1%-1.5%+1.9%
Q3 2025+12.4%-2.9%+1.3%
Q1 2025+8.1%+12.8%+0.0%
Q4 2024-16.0%-22.7%-38.2%
Q3 2024-25.7%-27.4%-23.1%
Q2 2024-11.6%-10.9%-4.7%
Q1 2024-2.0%+11.9%+10.2%
Q4 2023-50.6%-51.0%-61.1%
Q3 2023-9.0%-7.7%+15.0%
Q2 2023+18.2%+26.4%-1.2%
Q1 2023+27.9%+0.7%-17.4%
Q4 2022-56.4%-60.1%-44.1%
Q3 2022+20.4%+34.7%+12.0%
Q2 2022-17.8%-11.1%-26.5%
Q1 2022-5.4%-6.3%-14.1%
Q4 2021-20.7%+3.0%+4.7%
Q3 2021-5.3%-6.7%-32.3%
Q2 2021-2.5%-3.3%+3.7%
Q1 2021-3.1%-3.5%+1.2%
Q4 2020+9.1%+7.6%-13.5%
Q3 2020-5.5%-3.8%+2.4%
Q2 2020+24.0%+27.1%+17.6%
Q1 2020+43.3%+44.5%+47.6%
Q4 2019-23.3%-26.3%-53.3%
Q3 2019-16.3%-16.1%-9.8%
Q2 2019+3.6%-1.7%+21.9%
Q1 2019-0.8%-0.7%-3.2%
Q4 2018+4.3%+8.9%+7.4%
Q3 2018-7.5%-11.0%-16.7%
Q2 2018+3.9%+3.9%+15.9%
Q1 2018+8.4%+9.3%+17.5%
Q4 2017+15.3%+14.5%+21.3%
Q3 2017-17.9%-16.4%-21.4%
Q2 2017+17.9%+18.3%+11.8%
Q1 2017+22.6%+27.7%+41.5%
Q4 2016-0.7%+4.3%-4.3%
Q3 2016-3.0%+1.2%+0.0%
Q2 2016-15.0%-11.3%+4.4%
Q1 2016-3.5%
Q4 2015-18.8%
Q3 2015-7.9%
Q2 2015+12.3%
Q1 2015-10.3%
Q4 2014-1.1%
Q3 2014+0.7%
Q2 2014+21.8%
Q1 2014-3.0%
Q4 2013-8.0%
Q3 2013+20.8%
Q2 2013+0.7%
Q4 2012-6.1%
Q3 2012-12.5%
Q1 2011+7.7%
Q1 2012+2.1%
Q4 2011-0.4%
Q4 2009-0.4%
Q3 2010-4.2%
Q3 2011-4.2%
Q2 2010-3.5%
Q4 2010-3.5%
Q2 2011-3.5%

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