NASDAQ$LPSN
LivePerson Inc · Q3 2021 earnings
Q3 2021 earnings · · Investor relations
Briefing
LivePerson reported a strong third quarter with revenue growth and strategic acquisitions.
LivePerson announced its Q3 2021 financial results, generating revenue of $118.3 million, a 25% increase year-over-year. The company raised its 2021 revenue guidance and closed two major strategic acquisitions, VoiceBase and Tenfold. They also signed seven 7-figure deals and the largest 8-figure contract in LivePerson's history.
- Total revenue was $118.3 million, a 25% increase year-over-year.
- Business operations revenue increased 26% year over year to $109.2 million.
- Signed seven seven-figure deals and 102 deals in total.
- Trailing-twelve-months average revenue per enterprise and mid-market customer increased 34% to $570,000.
Headline financials
Revenue & EPS history
LivePerson · Revenue · Quarterly
$118M
Revenue by segment
LivePerson · $101M total across 2 segments · Q3 2023
- Hosted services$85.7M—84.6%
- Professional services$15.6M—15.4%
Forward guidance
LivePerson is raising its 2021 revenue guidance range to $468.0 million to $471.0 million and updating its 2021 adjusted EBITDA guidance to a range of $11.9 million to $16.3 million.
Tailwinds
- Revenue guidance range for the fourth quarter is $122.2 million to $125.2 million, or 19.6% to 22.6% YoY.
- Full Year 2021 Revenue guidance is $468.0 million to $471.0 million.
- Gross profit to be in a range of 66.0% to 67.0%.
- Sales and marketing 36.1% of revenue.
- Product development 35.9% of revenue.
Headwinds
- The Company is guiding for fourth quarter adjusted EBITDA in a range of $(21.7) million to $(17.3) million or a (17.8)% to (13.8)% margin.
- Full year 2021 adjusted EBITDA guidance to a range of $11.9 million to $16.3 million, or a 2.6% to 3.5% margin.
- Full Year 2021 GAAP net loss per share $(2.06) - $(1.98).
- Full Year 2021 Adjusted operating (loss) (in millions) $(17.9) - $(13.4).
- General and administrative 15.4% of revenue.
Historical earnings impact
How earnings announcements have historically affected this stock's price.
Avg. return before/after earnings
Based on 20 quarterly earnings reports · overlaid with Q3 2021
-1.7%
Avg return
Earnings day
-1.7%
Avg return
5 days after
-3.8%
Avg return
30 days after
35%
22 / 62 earnings
Positive
+43.3%
Q1 2020
Best reaction
-56.4%
Q4 2022
Worst reaction
| Quarter | Report date | Reaction (Day 0) | +5 days | +30 days |
|---|---|---|---|---|
| Q1 2026 | -4.9% | -19.5% | -21.1% | |
| Q4 2025 | -1.1% | -1.5% | +1.9% | |
| Q3 2025 | +12.4% | -2.9% | +1.3% | |
| Q1 2025 | +8.1% | +12.8% | +0.0% | |
| Q4 2024 | -16.0% | -22.7% | -38.2% | |
| Q3 2024 | -25.7% | -27.4% | -23.1% | |
| Q2 2024 | -11.6% | -10.9% | -4.7% | |
| Q1 2024 | -2.0% | +11.9% | +10.2% | |
| Q4 2023 | -50.6% | -51.0% | -61.1% | |
| Q3 2023 | -9.0% | -7.7% | +15.0% | |
| Q2 2023 | +18.2% | +26.4% | -1.2% | |
| Q1 2023 | +27.9% | +0.7% | -17.4% | |
| Q4 2022 | -56.4% | -60.1% | -44.1% | |
| Q3 2022 | +20.4% | +34.7% | +12.0% | |
| Q2 2022 | -17.8% | -11.1% | -26.5% | |
| Q1 2022 | -5.4% | -6.3% | -14.1% | |
| Q4 2021 | -20.7% | +3.0% | +4.7% | |
| Q3 2021 | -5.3% | -6.7% | -32.3% | |
| Q2 2021 | -2.5% | -3.3% | +3.7% | |
| Q1 2021 | -3.1% | -3.5% | +1.2% | |
| Q4 2020 | +9.1% | +7.6% | -13.5% | |
| Q3 2020 | -5.5% | -3.8% | +2.4% | |
| Q2 2020 | +24.0% | +27.1% | +17.6% | |
| Q1 2020 | +43.3% | +44.5% | +47.6% | |
| Q4 2019 | -23.3% | -26.3% | -53.3% | |
| Q3 2019 | -16.3% | -16.1% | -9.8% | |
| Q2 2019 | +3.6% | -1.7% | +21.9% | |
| Q1 2019 | -0.8% | -0.7% | -3.2% | |
| Q4 2018 | +4.3% | +8.9% | +7.4% | |
| Q3 2018 | -7.5% | -11.0% | -16.7% | |
| Q2 2018 | +3.9% | +3.9% | +15.9% | |
| Q1 2018 | +8.4% | +9.3% | +17.5% | |
| Q4 2017 | +15.3% | +14.5% | +21.3% | |
| Q3 2017 | -17.9% | -16.4% | -21.4% | |
| Q2 2017 | +17.9% | +18.3% | +11.8% | |
| Q1 2017 | +22.6% | +27.7% | +41.5% | |
| Q4 2016 | -0.7% | +4.3% | -4.3% | |
| Q3 2016 | -3.0% | +1.2% | +0.0% | |
| Q2 2016 | -15.0% | -11.3% | +4.4% | |
| Q1 2016 | -3.5% | — | — | |
| Q4 2015 | -18.8% | — | — | |
| Q3 2015 | -7.9% | — | — | |
| Q2 2015 | +12.3% | — | — | |
| Q1 2015 | -10.3% | — | — | |
| Q4 2014 | -1.1% | — | — | |
| Q3 2014 | +0.7% | — | — | |
| Q2 2014 | +21.8% | — | — | |
| Q1 2014 | -3.0% | — | — | |
| Q4 2013 | -8.0% | — | — | |
| Q3 2013 | +20.8% | — | — | |
| Q2 2013 | +0.7% | — | — | |
| Q4 2012 | -6.1% | — | — | |
| Q3 2012 | -12.5% | — | — | |
| Q1 2011 | +7.7% | — | — | |
| Q1 2012 | +2.1% | — | — | |
| Q4 2009 | -0.4% | — | — | |
| Q4 2011 | -0.4% | — | — | |
| Q3 2010 | -4.2% | — | — | |
| Q3 2011 | -4.2% | — | — | |
| Q2 2010 | -3.5% | — | — | |
| Q2 2011 | -3.5% | — | — | |
| Q4 2010 | -3.5% | — | — |
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