NASDAQ$LPSN

LivePerson Inc · Q3 2024 earnings

Q3 2024 earnings · · Investor relations

Briefing

Announced third quarter results with total revenue above guidance and adjusted EBITDA above guidance.

LivePerson's Q3 2024 revenue reached $74.2 million, a 26.7% decrease year-over-year, but exceeded the high end of guidance. The company signed 44 deals, including 9 new customers and 2 seven-figure deals. Adjusted EBITDA was $7.3 million. They expect Q4 revenue between $65.7M - $70.7M.

  • Total revenue was $74.2 million, a decrease of 26.7% year-over-year.
  • Signed 44 deals in Q3, including 35 existing and 9 new customers.
  • Trailing-twelve-months average revenue per enterprise and mid-market customer (ARPC) increased 5.9% to $630,000.
  • Launched unified omnichannel solution, generating bookings within Avaya partnership and a strong pipeline with Fortune 500 companies.

Headline financials

Total Revenue

$74.2M

Previous: $101M-26.7%
EPS

-$0.32

Previous: -$0.68+52.9%
Capital Expenditures

-$21.5M

Previous: -$22.4M+4.2%
Free Cash Flow

-$49.8M

Previous: -$75.7M+34.2%
Net Income

-$28.3M

Previous: -$53.3M+46.9%
Operating Income

-$16M

Previous: -$43.7M+63.3%
Gross Profit

$49.7M

Previous: $69.4M-28.3%
Cash & Equivalents

$142M

Previous: $212M-33.0%
Total Assets

$692M

Previous: $873M-20.8%
R&D Expense

$22.9M

Previous: $35.6M-35.6%
Stock-Based Comp

$5.38M

Previous: $11.3M-52.4%

Revenue & EPS history

LivePerson · Revenue · Quarterly

$74.2M

Q3 2024-26.7%vs Q3 2023
Beat estimate in 13 of 15 quarters(87%)
ActualEstimate

Revenue by segment

LivePerson · $101M total across 2 segments · Q3 2023

  • Hosted services
    $85.7M
  • Professional services
    $15.6M

Forward guidance

For Q4 2024, LivePerson expects revenue between $65.7M - $70.7M, a decrease of 31% to 26% year-over-year, and adjusted EBITDA between $2.1M to $7.1M, with a margin of 3.2% to 10.0%. For the full year 2024, revenue is projected to be $305M - $310M, a decrease of 23% to 21% year-over-year, with adjusted EBITDA between $18M to $23M, a margin of 5.9% to 7.4%.

Headwinds

  • Total revenue to range from $65.7M - $70.7M, a decrease of 31% to 26% year over year.
  • Adjusted EBITDA to range from $2.1M to $7.1M
  • Revenue growth (year-over-year) (31)% - (26)%
  • Revenue (in millions) $305 - $310
  • Revenue growth (year-over-year) (23)% - (21)%

Historical earnings impact

How earnings announcements have historically affected this stock's price.

Avg. return before/after earnings

Based on 20 quarterly earnings reports · overlaid with Q3 2024

Historical avgQ3 2024

-1.7%

Avg return

Earnings day

-1.7%

Avg return

5 days after

-3.8%

Avg return

30 days after

35%

22 / 62 earnings

Positive

+43.3%

Q1 2020

Best reaction

-56.4%

Q4 2022

Worst reaction

Earnings price reactions
QuarterReport dateReaction (Day 0)+5 days+30 days
Q1 2026-4.9%-19.5%-21.1%
Q4 2025-1.1%-1.5%+1.9%
Q3 2025+12.4%-2.9%+1.3%
Q1 2025+8.1%+12.8%+0.0%
Q4 2024-16.0%-22.7%-38.2%
Q3 2024-25.7%-27.4%-23.1%
Q2 2024-11.6%-10.9%-4.7%
Q1 2024-2.0%+11.9%+10.2%
Q4 2023-50.6%-51.0%-61.1%
Q3 2023-9.0%-7.7%+15.0%
Q2 2023+18.2%+26.4%-1.2%
Q1 2023+27.9%+0.7%-17.4%
Q4 2022-56.4%-60.1%-44.1%
Q3 2022+20.4%+34.7%+12.0%
Q2 2022-17.8%-11.1%-26.5%
Q1 2022-5.4%-6.3%-14.1%
Q4 2021-20.7%+3.0%+4.7%
Q3 2021-5.3%-6.7%-32.3%
Q2 2021-2.5%-3.3%+3.7%
Q1 2021-3.1%-3.5%+1.2%
Q4 2020+9.1%+7.6%-13.5%
Q3 2020-5.5%-3.8%+2.4%
Q2 2020+24.0%+27.1%+17.6%
Q1 2020+43.3%+44.5%+47.6%
Q4 2019-23.3%-26.3%-53.3%
Q3 2019-16.3%-16.1%-9.8%
Q2 2019+3.6%-1.7%+21.9%
Q1 2019-0.8%-0.7%-3.2%
Q4 2018+4.3%+8.9%+7.4%
Q3 2018-7.5%-11.0%-16.7%
Q2 2018+3.9%+3.9%+15.9%
Q1 2018+8.4%+9.3%+17.5%
Q4 2017+15.3%+14.5%+21.3%
Q3 2017-17.9%-16.4%-21.4%
Q2 2017+17.9%+18.3%+11.8%
Q1 2017+22.6%+27.7%+41.5%
Q4 2016-0.7%+4.3%-4.3%
Q3 2016-3.0%+1.2%+0.0%
Q2 2016-15.0%-11.3%+4.4%
Q1 2016-3.5%
Q4 2015-18.8%
Q3 2015-7.9%
Q2 2015+12.3%
Q1 2015-10.3%
Q4 2014-1.1%
Q3 2014+0.7%
Q2 2014+21.8%
Q1 2014-3.0%
Q4 2013-8.0%
Q3 2013+20.8%
Q2 2013+0.7%
Q4 2012-6.1%
Q3 2012-12.5%
Q1 2011+7.7%
Q1 2012+2.1%
Q4 2009-0.4%
Q4 2011-0.4%
Q3 2010-4.2%
Q3 2011-4.2%
Q2 2010-3.5%
Q2 2011-3.5%
Q4 2010-3.5%

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