NASDAQ$LPSN
LivePerson Inc · Q4 2020 earnings
Q4 2020 earnings · · Investor relations
Briefing
Achieved first $100 million revenue quarter with 29% revenue growth.
LivePerson announced strong Q4 2020 results, achieving its first $100 million revenue quarter with 29% growth and signing 10 seven-figure deals. The company exceeded guidance and is positioned for revenue acceleration in 2021.
- Total revenue was $102.1 million, up 29% year-over-year.
- B2B revenue increased 29% year-over-year to $94.1 million.
- Signed 10 seven-figure deals in the fourth quarter.
- Trailing-twelve-month average revenue per enterprise and mid-market customer increased by 35% to approximately $465,000.
Headline financials
Revenue & EPS history
LivePerson · Revenue · Quarterly
$102M
Revenue by segment
LivePerson · $102M total across 2 segments · Q4 2020
- Hosted services$94.1M—92.1%
- Professional services$8.1M—7.9%
Forward guidance
LivePerson is targeting a revenue range of $458 million to $466 million, or 25% to 27% revenue growth in 2021. The Company is guiding for first quarter revenue growth of 32% to 33% to a range of $103 million to $104 million.
Tailwinds
- Targeting revenue growth of 25% to 27% in 2021.
- Guiding for first quarter revenue growth of 32% to 33%.
- Expecting to accelerate investments in go-to-market capacity.
- Expecting to accelerate investments in product development.
- Continuing to realize efficiency gains from internal automation.
Headwinds
- Expecting to accelerate investments in go-to-market capacity in the first half of 2021.
- Expecting to accelerate investments in product development in the first half of 2021.
- Guiding for 2021 adjusted EBITDA range of $33.5 million to $41.5 million or 7% to 9% margin.
- First quarter adjusted EBITDA is estimated to be in a range of $5.0 million to $7.0 million or 5% to 7% margin.
- Estimated IP litigation and consulting expenses of approximately $3.5 million ($0.05 per share) and severance and restructuring of $6.0 million ($0.08 per share)
Historical earnings impact
How earnings announcements have historically affected this stock's price.
Avg. return before/after earnings
Based on 20 quarterly earnings reports · overlaid with Q4 2020
-1.7%
Avg return
Earnings day
-1.7%
Avg return
5 days after
-3.8%
Avg return
30 days after
35%
22 / 62 earnings
Positive
+43.3%
Q1 2020
Best reaction
-56.4%
Q4 2022
Worst reaction
| Quarter | Report date | Reaction (Day 0) | +5 days | +30 days |
|---|---|---|---|---|
| Q1 2026 | -4.9% | -19.5% | -21.1% | |
| Q4 2025 | -1.1% | -1.5% | +1.9% | |
| Q3 2025 | +12.4% | -2.9% | +1.3% | |
| Q1 2025 | +8.1% | +12.8% | +0.0% | |
| Q4 2024 | -16.0% | -22.7% | -38.2% | |
| Q3 2024 | -25.7% | -27.4% | -23.1% | |
| Q2 2024 | -11.6% | -10.9% | -4.7% | |
| Q1 2024 | -2.0% | +11.9% | +10.2% | |
| Q4 2023 | -50.6% | -51.0% | -61.1% | |
| Q3 2023 | -9.0% | -7.7% | +15.0% | |
| Q2 2023 | +18.2% | +26.4% | -1.2% | |
| Q1 2023 | +27.9% | +0.7% | -17.4% | |
| Q4 2022 | -56.4% | -60.1% | -44.1% | |
| Q3 2022 | +20.4% | +34.7% | +12.0% | |
| Q2 2022 | -17.8% | -11.1% | -26.5% | |
| Q1 2022 | -5.4% | -6.3% | -14.1% | |
| Q4 2021 | -20.7% | +3.0% | +4.7% | |
| Q3 2021 | -5.3% | -6.7% | -32.3% | |
| Q2 2021 | -2.5% | -3.3% | +3.7% | |
| Q1 2021 | -3.1% | -3.5% | +1.2% | |
| Q4 2020 | +9.1% | +7.6% | -13.5% | |
| Q3 2020 | -5.5% | -3.8% | +2.4% | |
| Q2 2020 | +24.0% | +27.1% | +17.6% | |
| Q1 2020 | +43.3% | +44.5% | +47.6% | |
| Q4 2019 | -23.3% | -26.3% | -53.3% | |
| Q3 2019 | -16.3% | -16.1% | -9.8% | |
| Q2 2019 | +3.6% | -1.7% | +21.9% | |
| Q1 2019 | -0.8% | -0.7% | -3.2% | |
| Q4 2018 | +4.3% | +8.9% | +7.4% | |
| Q3 2018 | -7.5% | -11.0% | -16.7% | |
| Q2 2018 | +3.9% | +3.9% | +15.9% | |
| Q1 2018 | +8.4% | +9.3% | +17.5% | |
| Q4 2017 | +15.3% | +14.5% | +21.3% | |
| Q3 2017 | -17.9% | -16.4% | -21.4% | |
| Q2 2017 | +17.9% | +18.3% | +11.8% | |
| Q1 2017 | +22.6% | +27.7% | +41.5% | |
| Q4 2016 | -0.7% | +4.3% | -4.3% | |
| Q3 2016 | -3.0% | +1.2% | +0.0% | |
| Q2 2016 | -15.0% | -11.3% | +4.4% | |
| Q1 2016 | -3.5% | — | — | |
| Q4 2015 | -18.8% | — | — | |
| Q3 2015 | -7.9% | — | — | |
| Q2 2015 | +12.3% | — | — | |
| Q1 2015 | -10.3% | — | — | |
| Q4 2014 | -1.1% | — | — | |
| Q3 2014 | +0.7% | — | — | |
| Q2 2014 | +21.8% | — | — | |
| Q1 2014 | -3.0% | — | — | |
| Q4 2013 | -8.0% | — | — | |
| Q3 2013 | +20.8% | — | — | |
| Q2 2013 | +0.7% | — | — | |
| Q4 2012 | -6.1% | — | — | |
| Q3 2012 | -12.5% | — | — | |
| Q1 2011 | +7.7% | — | — | |
| Q1 2012 | +2.1% | — | — | |
| Q4 2009 | -0.4% | — | — | |
| Q4 2011 | -0.4% | — | — | |
| Q3 2010 | -4.2% | — | — | |
| Q3 2011 | -4.2% | — | — | |
| Q2 2010 | -3.5% | — | — | |
| Q2 2011 | -3.5% | — | — | |
| Q4 2010 | -3.5% | — | — |
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