NYSE$EGHT
8x8 Inc · Q4 2026 earnings
Q4 2026 earnings · · After market close · Investor relations
Briefing
8x8's March quarter service revenue reached $180.2M with operating income of $3.3M, though net income was essentially breakeven at $106K as usage mix weighed on margins
In the fourth quarter ended March 31, 2026, 8x8 generated service revenue of $180.2 million, up from $171.6 million in the prior-year quarter, with total revenue estimated at roughly $185.2 million as service remained 97.3% of the mix. Gross profit was $117.1 million versus $120.1 million a year earlier as the ongoing shift toward usage-based offerings kept carrier and network costs elevated relative to subscription revenue. Operating income was $3.3 million compared with $0.4 million in the March 2025 quarter, but net income was only $106 thousand after interest expense and taxes, versus a $5.4 million net loss in the year-ago period. The quarter marked the fourth consecutive period of positive operating income in fiscal 2026, with net cash from operations of $14.4 million. For the full fiscal year, 8x8 delivered $735.8 million in total revenue, $18.9 million in operating income, net income of $1.6 million, and diluted EPS of $0.01.
- Q4 service revenue grew to $180.2M from $171.6M YoY while gross profit slipped to $117.1M on usage-mix margin pressure
- Operating income was $3.3M for the fourth straight profitable quarter, but net income was just $106K after interest and taxes
- Operating cash flow in the quarter was $14.4M, contributing to full-year operating cash flow of $55.8M
- Full-year FY2026 revenue reached $735.8M with net income of $1.6M and diluted EPS of $0.01
Headline financials
Revenue & EPS history
8x8 · Revenue · Quarterly
$185M
Revenue by segment
8x8 · $185M total across 2 segments · Q2 2024
- Service Revenue$178M—96.1%
- Other Revenue$7.22M—3.9%
Forward guidance
No separate Q4 quantitative guidance was provided in the annual filing; management emphasizes continued investment in AI-powered CX capabilities and fiscal 2027 bonus metrics tied to service revenue and non-GAAP operating income.
Tailwinds
- Four consecutive quarters of positive operating income in fiscal 2026
- Service revenue grew YoY in every quarter of the fiscal year
Headwinds
- Q4 net income was near breakeven despite higher service revenue
- Gross margin compression from usage-based revenue mix persisted in the March quarter
Historical earnings impact
How earnings announcements have historically affected this stock's price.
Avg. return before/after earnings
Based on 20 quarterly earnings reports · overlaid with Q4 2026
+0.6%
Avg return
Earnings day
+0.6%
Avg return
5 days after
+2.5%
Avg return
30 days after
41%
26 / 64 earnings
Positive
+38.7%
Q3 2026
Best reaction
-29.0%
Q1 2024
Worst reaction
| Quarter | Report date | Reaction (Day 0) | +5 days | +30 days |
|---|---|---|---|---|
| Q4 2026 | +4.8% | +6.6% | +47.0% | |
| Q3 2026 | +38.7% | +62.0% | +51.8% | |
| Q2 2026 | +25.3% | +11.3% | +14.7% | |
| Q1 2026 | -7.4% | -8.4% | +8.4% | |
| Q4 2025 | +0.0% | -11.7% | +2.2% | |
| Q3 2025 | -5.3% | +0.7% | -19.0% | |
| Q2 2025 | +25.0% | +35.5% | +41.8% | |
| Q1 2025 | -24.5% | -30.8% | -30.4% | |
| Q4 2024 | +10.7% | +18.8% | +11.1% | |
| Q3 2024 | -16.6% | -23.9% | -20.8% | |
| Q2 2024 | +31.1% | +26.1% | +36.6% | |
| Q1 2024 | -29.0% | -24.5% | -42.6% | |
| Q4 2023 | -3.7% | -3.4% | +20.4% | |
| Q3 2023 | +35.5% | +26.8% | +19.1% | |
| Q2 2023 | +20.1% | +22.1% | +25.0% | |
| Q1 2023 | +5.7% | +0.0% | -2.6% | |
| Q4 2022 | -2.9% | +2.9% | -16.0% | |
| Q3 2022 | -9.1% | -6.4% | -24.1% | |
| Q2 2022 | -5.7% | -3.3% | -21.2% | |
| Q1 2022 | -0.9% | -1.6% | -2.0% | |
| Q4 2021 | -13.0% | -15.4% | -15.9% | |
| Q3 2021 | -3.3% | -4.8% | -6.2% | |
| Q2 2021 | +9.4% | +4.1% | +22.1% | |
| Q1 2021 | -7.0% | -4.0% | -0.3% | |
| Q4 2020 | -24.4% | -22.8% | -28.6% | |
| Q3 2020 | +7.8% | +3.4% | -9.5% | |
| Q2 2020 | -0.5% | -0.6% | +5.7% | |
| Q1 2020 | -6.0% | -7.8% | -4.8% | |
| Q4 2019 | -4.5% | +0.8% | +5.1% | |
| Q3 2019 | -9.3% | -8.0% | +1.2% | |
| Q2 2019 | -0.7% | +7.5% | +13.2% | |
| Q1 2019 | -5.5% | -9.1% | +3.4% | |
| Q4 2018 | -14.3% | -16.6% | -9.5% | |
| Q3 2018 | +13.4% | +14.4% | +18.5% | |
| Q2 2018 | +5.2% | +6.8% | +12.8% | |
| Q1 2018 | -11.5% | -9.8% | -8.7% | |
| Q4 2017 | +3.1% | +3.8% | +15.3% | |
| Q3 2017 | -1.8% | -4.2% | -2.1% | |
| Q2 2017 | -6.2% | -7.5% | -1.3% | |
| Q1 2017 | -0.8% | -4.1% | -10.9% | |
| Q4 2016 | +6.1% | — | — | |
| Q3 2016 | +13.4% | — | — | |
| Q2 2016 | +9.5% | — | — | |
| Q1 2016 | +4.4% | — | — | |
| Q4 2015 | -0.1% | — | — | |
| Q3 2015 | -6.1% | — | — | |
| Q2 2015 | +12.2% | — | — | |
| Q1 2015 | -4.6% | — | — | |
| Q4 2014 | -7.0% | — | — | |
| Q3 2014 | -2.3% | — | — | |
| Q2 2014 | -2.6% | — | — | |
| Q1 2014 | +9.3% | — | — | |
| Q4 2013 | +5.3% | — | — | |
| Q3 2013 | -8.4% | — | — | |
| Q2 2013 | +3.8% | — | — | |
| Q1 2013 | +14.2% | — | — | |
| Q4 2010 | -0.5% | — | — | |
| Q3 2011 | +1.4% | — | — | |
| Q3 2012 | +1.4% | — | — | |
| Q2 2012 | +0.3% | — | — | |
| Q1 2011 | -7.5% | — | — | |
| Q4 2011 | -7.5% | — | — | |
| Q2 2011 | -7.5% | — | — | |
| Q1 2012 | -7.5% | — | — |
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