NYSE$EGHT

8x8 Inc · Q4 2026 earnings

Q4 2026 earnings · · After market close · Investor relations

Briefing

8x8's March quarter service revenue reached $180.2M with operating income of $3.3M, though net income was essentially breakeven at $106K as usage mix weighed on margins

In the fourth quarter ended March 31, 2026, 8x8 generated service revenue of $180.2 million, up from $171.6 million in the prior-year quarter, with total revenue estimated at roughly $185.2 million as service remained 97.3% of the mix. Gross profit was $117.1 million versus $120.1 million a year earlier as the ongoing shift toward usage-based offerings kept carrier and network costs elevated relative to subscription revenue. Operating income was $3.3 million compared with $0.4 million in the March 2025 quarter, but net income was only $106 thousand after interest expense and taxes, versus a $5.4 million net loss in the year-ago period. The quarter marked the fourth consecutive period of positive operating income in fiscal 2026, with net cash from operations of $14.4 million. For the full fiscal year, 8x8 delivered $735.8 million in total revenue, $18.9 million in operating income, net income of $1.6 million, and diluted EPS of $0.01.

  • Q4 service revenue grew to $180.2M from $171.6M YoY while gross profit slipped to $117.1M on usage-mix margin pressure
  • Operating income was $3.3M for the fourth straight profitable quarter, but net income was just $106K after interest and taxes
  • Operating cash flow in the quarter was $14.4M, contributing to full-year operating cash flow of $55.8M
  • Full-year FY2026 revenue reached $735.8M with net income of $1.6M and diluted EPS of $0.01

Headline financials

Total Revenue

$185M

Previous: $177M+4.6%
EPS (adj)

$0.00

Previous: $0.11-100.0%
Quarterly Operating Cash Flow

$14.4M

No prior period
Net Income

$106K

Previous: -$5.4M+102.0%
Operating Income

$3.33M

Previous: $419K+694.7%
Gross Profit

$117M

Previous: $120M-2.5%
Cash & Equivalents

$93.3M

No prior period

Revenue & EPS history

8x8 · Revenue · Quarterly

$185M

Q4 2026+4.6%vs Q4 2025
Beat estimate in 8 of 14 quarters(57%)
ActualEstimate

Revenue by segment

8x8 · $185M total across 2 segments · Q2 2024

  • Service Revenue
    $178M
  • Other Revenue
    $7.22M

Forward guidance

No separate Q4 quantitative guidance was provided in the annual filing; management emphasizes continued investment in AI-powered CX capabilities and fiscal 2027 bonus metrics tied to service revenue and non-GAAP operating income.

Tailwinds

  • Four consecutive quarters of positive operating income in fiscal 2026
  • Service revenue grew YoY in every quarter of the fiscal year

Headwinds

  • Q4 net income was near breakeven despite higher service revenue
  • Gross margin compression from usage-based revenue mix persisted in the March quarter

Historical earnings impact

How earnings announcements have historically affected this stock's price.

Avg. return before/after earnings

Based on 20 quarterly earnings reports · overlaid with Q4 2026

Historical avgQ4 2026

+0.6%

Avg return

Earnings day

+0.6%

Avg return

5 days after

+2.5%

Avg return

30 days after

41%

26 / 64 earnings

Positive

+38.7%

Q3 2026

Best reaction

-29.0%

Q1 2024

Worst reaction

Earnings price reactions
QuarterReport dateReaction (Day 0)+5 days+30 days
Q4 2026+4.8%+6.6%+47.0%
Q3 2026+38.7%+62.0%+51.8%
Q2 2026+25.3%+11.3%+14.7%
Q1 2026-7.4%-8.4%+8.4%
Q4 2025+0.0%-11.7%+2.2%
Q3 2025-5.3%+0.7%-19.0%
Q2 2025+25.0%+35.5%+41.8%
Q1 2025-24.5%-30.8%-30.4%
Q4 2024+10.7%+18.8%+11.1%
Q3 2024-16.6%-23.9%-20.8%
Q2 2024+31.1%+26.1%+36.6%
Q1 2024-29.0%-24.5%-42.6%
Q4 2023-3.7%-3.4%+20.4%
Q3 2023+35.5%+26.8%+19.1%
Q2 2023+20.1%+22.1%+25.0%
Q1 2023+5.7%+0.0%-2.6%
Q4 2022-2.9%+2.9%-16.0%
Q3 2022-9.1%-6.4%-24.1%
Q2 2022-5.7%-3.3%-21.2%
Q1 2022-0.9%-1.6%-2.0%
Q4 2021-13.0%-15.4%-15.9%
Q3 2021-3.3%-4.8%-6.2%
Q2 2021+9.4%+4.1%+22.1%
Q1 2021-7.0%-4.0%-0.3%
Q4 2020-24.4%-22.8%-28.6%
Q3 2020+7.8%+3.4%-9.5%
Q2 2020-0.5%-0.6%+5.7%
Q1 2020-6.0%-7.8%-4.8%
Q4 2019-4.5%+0.8%+5.1%
Q3 2019-9.3%-8.0%+1.2%
Q2 2019-0.7%+7.5%+13.2%
Q1 2019-5.5%-9.1%+3.4%
Q4 2018-14.3%-16.6%-9.5%
Q3 2018+13.4%+14.4%+18.5%
Q2 2018+5.2%+6.8%+12.8%
Q1 2018-11.5%-9.8%-8.7%
Q4 2017+3.1%+3.8%+15.3%
Q3 2017-1.8%-4.2%-2.1%
Q2 2017-6.2%-7.5%-1.3%
Q1 2017-0.8%-4.1%-10.9%
Q4 2016+6.1%
Q3 2016+13.4%
Q2 2016+9.5%
Q1 2016+4.4%
Q4 2015-0.1%
Q3 2015-6.1%
Q2 2015+12.2%
Q1 2015-4.6%
Q4 2014-7.0%
Q3 2014-2.3%
Q2 2014-2.6%
Q1 2014+9.3%
Q4 2013+5.3%
Q3 2013-8.4%
Q2 2013+3.8%
Q1 2013+14.2%
Q4 2010-0.5%
Q3 2011+1.4%
Q3 2012+1.4%
Q2 2012+0.3%
Q1 2011-7.5%
Q4 2011-7.5%
Q2 2011-7.5%
Q1 2012-7.5%

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