NASDAQ$FIVN

Five9 Inc · Q4 2024 earnings

Q4 2024 earnings · · After market close · Investor relations

Briefing

Five9 reported record Q4 2024 revenue growth, with increased profitability and strong cash flow.

Five9 delivered a record Q4 2024, with revenue increasing 17% to $278.7 million, driven by a 19% rise in subscription revenue. GAAP net income reached $11.6 million, compared to a net loss in Q4 2023. Non-GAAP net income rose to $60.3 million, and adjusted EBITDA hit a record $64.3 million. The company continues to expand its AI-powered CX platform, driving long-term growth.

  • Q4 2024 revenue grew 17% year-over-year to $278.7 million.
  • GAAP net income improved to $11.6 million from a net loss in Q4 2023.
  • Non-GAAP EPS increased to $0.79, up from $0.61 in Q4 2023.
  • Record adjusted EBITDA of $64.3 million, representing 23.1% of revenue.

Headline financials

Total Revenue

$279M

Previous: $239M+16.6%
EPS (adj)

$0.79

Previous: $0.61+29.5%
GAAP Gross Margin

56.0%

No prior period
Adjusted Gross Margin

63.5%

No prior period
Adjusted EBITDA

$64.3M

No prior period
Adjusted EBITDA Margin

23.1%

No prior period
Operating Cash Flow

$49.8M

No prior period
Capital Expenditures

-$17.3M

Previous: -$15M-15.3%
Net Income

$11.6M

Previous: -$12.4M+193.9%
Operating Income

$4.18M

Previous: -$18.6M+122.5%
Gross Profit

$156M

Previous: $127M+23.3%
R&D Expense

$40.9M

Previous: $37.9M+7.9%

Revenue & EPS history

Five9 · Revenue · Quarterly

$279M

Q4 2024+16.6%vs Q4 2023
Beat estimate in 14 of 15 quarters(93%)
ActualEstimate

Forward guidance

Five9 anticipates continued growth in 2025, supported by increased adoption of its AI-powered platform and expansion in international markets.

Tailwinds

  • FY 2025 revenue guidance of $1.140B to $1.144B, representing continued growth.
  • Q1 2025 revenue guidance between $271.5M and $272.5M.
  • Non-GAAP EPS for FY 2025 expected to be between $2.58 and $2.62.
  • Subscription revenue growth expected to outpace overall revenue growth.
  • Strong enterprise AI revenue growth, up 46% YoY in Q4 2024.

Headwinds

  • GAAP net income expected to remain low due to continued investment in AI.
  • Potential macroeconomic headwinds impacting customer spending.
  • Higher cost structure due to ongoing R&D and expansion initiatives.
  • International market growth faces potential regulatory challenges.
  • Foreign exchange fluctuations could impact revenue from international operations.

Historical earnings impact

How earnings announcements have historically affected this stock's price.

Avg. return before/after earnings

Based on 20 quarterly earnings reports · overlaid with Q4 2024

Historical avgQ4 2024

+3.9%

Avg return

Earnings day

+3.8%

Avg return

5 days after

+5.1%

Avg return

30 days after

58%

28 / 48 earnings

Positive

+29.4%

Q2 2018

Best reaction

-24.4%

Q2 2024

Worst reaction

Earnings price reactions
QuarterReport dateReaction (Day 0)+5 days+30 days
Q1 2026+29.2%+27.3%+41.6%
Q4 2025+12.6%+3.9%-9.6%
Q3 2025-7.9%-2.6%-4.1%
Q1 2025-1.3%+0.4%+5.7%
Q4 2024+1.0%-9.0%-27.7%
Q3 2024+17.0%+24.7%+34.9%
Q2 2024-24.4%-22.9%-30.7%
Q1 2024-0.6%-3.1%-19.7%
Q4 2023-13.6%-11.0%-14.6%
Q3 2023+13.7%+16.6%+42.9%
Q2 2023-13.2%-12.4%-10.0%
Q1 2023-1.8%-3.1%+24.2%
Q4 2022-6.4%-13.5%-20.2%
Q3 2022+8.9%+27.8%+29.9%
Q2 2022+13.4%+17.8%+5.2%
Q1 2022+9.1%+13.4%+1.1%
Q4 2021-6.3%-3.8%-7.0%
Q3 2021+12.4%+8.6%-4.0%
Q2 2021-0.7%+1.5%-7.9%
Q1 2021+4.7%-4.0%-1.3%
Q4 2020-6.5%-2.7%-16.8%
Q3 2020+5.8%+4.0%+5.4%
Q2 2020+7.0%+2.0%+5.2%
Q1 2020+4.6%+13.8%+9.8%
Q4 2019-2.4%-6.0%-18.7%
Q3 2019+8.8%+9.4%+20.4%
Q2 2019+16.6%+12.4%+28.0%
Q1 2019-7.3%-3.9%-3.2%
Q4 2018-5.1%-2.3%+4.1%
Q3 2018+15.5%+12.2%+9.1%
Q2 2018+29.4%+26.5%+40.4%
Q1 2018+10.5%+7.6%+18.8%
Q4 2017+13.3%+11.4%+13.1%
Q3 2017+1.1%-0.7%-8.1%
Q2 2017-1.3%-2.0%-1.2%
Q1 2017+10.2%+8.1%+28.1%
Q4 2016-1.3%-1.9%+7.3%
Q3 2016-2.9%-4.3%+4.8%
Q2 2016+1.2%+7.5%+25.5%
Q1 2016+3.5%
Q4 2015+3.7%
Q3 2015+25.3%
Q2 2015+4.7%
Q1 2015-0.7%
Q4 2014+0.3%
Q3 2014+19.5%
Q2 2014-9.0%
Q1 2014-1.0%
Q2 2013
Q4 2012
Q3 2012

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