NASDAQ$EGAN
eGain Corp · Q3 2024 earnings
Q3 2024 earnings · · Investor relations
Briefing
eGain's Q3 2024 earnings were released, revealing a mix of positive and negative results. The company experienced continued momentum in new logo wins driven by its AI knowledge offering, but total revenue fell short of expectations due to timing of revenue recognition.
eGain reported a decrease in total revenue but an increase in GAAP and non-GAAP net income. The company saw growth in new logo acquisition, particularly driven by its AI solution, AssistGPT™. While total revenue fell short of expectations, the company achieved enhanced profitability and solid operating cash flow.
- New knowledge customer win momentum continued, including a U.S. megabank.
- New logo acquisition has grown 50% year-over-year through the first nine months.
- Total revenue was $22.4 million, down 3% year-over-year.
- GAAP net income was $1.5 million, or $0.05 per share, compared to a net loss of $372,000, or $0.01 per share in Q3 2023.
Headline financials
Revenue & EPS history
eGain · Revenue · Quarterly
$22.4M
Revenue by segment
eGain · $22.5M total across 2 segments · Q3 2026
- SaaS$20.9M—93.0%
- Professional services$1.58M—7.0%
Forward guidance
For the fourth quarter of fiscal 2024, eGain expects total revenue between $21.1 million and $21.4 million, a GAAP net loss between $300,000 and $900,000, and a non-GAAP net income between $200,000 and $800,000.
Tailwinds
- Total revenue of between $21.1 million to $21.4 million.
- Non-GAAP net income of $200,000 to $800,000, or $0.01 to $0.03 per share.
- Weighted average shares outstanding are expected to be approximately 30.5 million for the fourth quarter of fiscal 2024.
- For the fiscal year 2024, the company expects a total revenue of between $91.5 million to $91.8 million.
- For the fiscal year 2024, the company expects a Non-GAAP net income of $10.0 million to $10.6 million, or $0.32 to $0.34 per share.
Headwinds
- GAAP net loss of $300,000 to $900,000, or $0.01 to $0.03 per share.
- Includes stock-based compensation expense of approximately $1.1 million.
- Includes depreciation and amortization of approximately $100,000.
- For the fiscal year 2024, the company expects a GAAP net income of $5.4 million to $6.0 million, or $0.17 to $0.19 per share.
- Includes stock-based compensation expense of approximately $4.6 million.
Historical earnings impact
How earnings announcements have historically affected this stock's price.
Avg. return before/after earnings
Based on 19 quarterly earnings reports · overlaid with Q3 2024
+0.4%
Avg return
Earnings day
+0.7%
Avg return
5 days after
+4.2%
Avg return
30 days after
48%
31 / 65 earnings
Positive
+42.9%
Q2 2019
Best reaction
-33.0%
Q4 2018
Worst reaction
| Quarter | Report date | Reaction (Day 0) | +5 days | +30 days |
|---|---|---|---|---|
| Q3 2026 | +3.6% | +4.5% | +10.7% | |
| Q2 2026 | +1.6% | +4.6% | +0.2% | |
| Q1 2026 | -24.9% | -27.5% | -31.5% | |
| Q4 2025 | +4.5% | +27.7% | +60.8% | |
| Q3 2025 | +4.0% | +3.0% | +18.2% | |
| Q2 2025 | -18.2% | -16.6% | -24.1% | |
| Q1 2025 | -7.9% | -10.1% | -3.1% | |
| Q4 2024 | -14.5% | -21.7% | -23.3% | |
| Q3 2024 | -9.4% | -2.3% | -7.8% | |
| Q2 2024 | -24.3% | -25.7% | -19.8% | |
| Q1 2024 | +9.2% | +10.2% | +25.8% | |
| Q4 2023 | -4.4% | +4.6% | +0.2% | |
| Q3 2023 | -4.8% | -6.5% | +5.3% | |
| Q2 2023 | -10.1% | -9.2% | -14.4% | |
| Q1 2023 | +16.4% | +9.2% | +9.5% | |
| Q4 2022 | -14.3% | -13.0% | -16.4% | |
| Q3 2022 | -4.9% | -5.2% | -13.9% | |
| Q2 2022 | +25.4% | +20.3% | +13.7% | |
| Q1 2022 | +8.8% | +6.3% | -3.5% | |
| Q4 2021 | +4.1% | +2.5% | -9.2% | |
| Q3 2021 | +15.5% | +21.3% | +21.7% | |
| Q2 2021 | +8.4% | +3.7% | -13.0% | |
| Q1 2021 | -25.7% | -30.2% | -31.0% | |
| Q4 2020 | -12.1% | -17.2% | -1.1% | |
| Q3 2020 | +21.4% | +17.5% | +19.0% | |
| Q2 2020 | +15.2% | +34.8% | +6.2% | |
| Q1 2020 | -1.5% | -6.4% | -3.7% | |
| Q4 2019 | +9.7% | +15.0% | +3.6% | |
| Q3 2019 | -11.4% | -17.4% | -17.1% | |
| Q2 2019 | +42.9% | +49.3% | +50.3% | |
| Q1 2019 | +2.8% | -6.5% | -15.9% | |
| Q4 2018 | -33.0% | -38.3% | -40.2% | |
| Q3 2018 | +18.5% | +18.0% | +51.7% | |
| Q2 2018 | +9.8% | +31.4% | +52.9% | |
| Q1 2018 | +12.7% | +16.9% | +57.6% | |
| Q4 2017 | +21.6% | +13.5% | +89.2% | |
| Q3 2017 | +0.0% | -5.9% | -8.8% | |
| Q2 2017 | -2.4% | -2.4% | -11.9% | |
| Q1 2017 | -3.6% | -12.5% | -21.4% | |
| Q4 2016 | -3.9% | -10.9% | +1.3% | |
| Q3 2016 | -10.3% | — | — | |
| Q2 2016 | -1.0% | — | — | |
| Q1 2016 | -3.8% | — | — | |
| Q4 2015 | -8.6% | — | — | |
| Q3 2015 | +0.6% | — | — | |
| Q2 2015 | -23.6% | — | — | |
| Q1 2015 | +20.7% | — | — | |
| Q4 2014 | -2.3% | — | — | |
| Q3 2014 | -9.9% | — | — | |
| Q2 2014 | -10.6% | — | — | |
| Q1 2014 | -9.3% | — | — | |
| Q4 2013 | +23.1% | — | — | |
| Q3 2013 | +1.1% | — | — | |
| Q2 2013 | -1.7% | — | — | |
| Q1 2013 | +1.5% | — | — | |
| Q4 2010 | -1.3% | — | — | |
| Q4 2012 | -2.9% | — | — | |
| Q3 2012 | -3.1% | — | — | |
| Q3 2011 | -3.1% | — | — | |
| Q2 2011 | +0.8% | — | — | |
| Q2 2012 | +0.8% | — | — | |
| Q1 2012 | +8.3% | — | — | |
| Q4 2011 | +8.3% | — | — | |
| Q1 2011 | +8.3% | — | — | |
| Q3 2010 | +16.9% | — | — |
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