eGain Corp · Q3 2020 earnings

Briefing

eGain reported strong top and bottom line results ahead of guidance and Street consensus, with healthy bookings in the quarter.

eGain announced financial results for its fiscal 2020 third quarter ended March 31, 2020. SaaS revenue was $14.8 million, up 26% year over year. GAAP net income was $1.9 million, or $0.06 per share, compared to GAAP net income of $1.4 million, or $0.05 per share, for Q3 2019.

• SaaS revenue was $14.8 million, up 26% year over year.
• SaaS and professional services revenue was $16.3 million, up 20% year over year and comprised 89% of total revenue, up from 79% in Q3 2019.
• Total revenue was $18.4 million, up 8% year over year.
• GAAP net income was $1.9 million, or $0.06 per share, compared to GAAP net income of $1.4 million, or $0.05 per share, for Q3 2019.

Headline financials

Revenue & EPS history

For the fiscal 2020 full year ending June 30, 2020, eGain is providing updated guidance for: SaaS revenue of between $56.0 million to $56.5 million (on a constant currency basis), which would represent growth between 25% and 26% year over year; SaaS and professional services revenue of between $62.3 million and $63.0 million (on a constant currency basis), which would represent growth of between 20% and 21% year over year; Total revenue for the fiscal 2020 full year of between $71.7 million to $72.4 million (on a constant currency basis), which would represent growth of between 7% and 8% year over year; and Non-GAAP net income of between $6.5 million to $7.5 million, or $0.20 to $0.23 per diluted share.