NYSE$WU
Western Union Company · Q4 2023 earnings
Q4 2023 earnings · · Investor relations
Briefing
Western Union's fourth quarter results reflected a mix of revenue decrease and adjusted EPS increase, driven by strategic progress and market dynamics.
Western Union reported a 4% decrease in Q4 GAAP revenue to $1.05 billion, but adjusted revenue increased by 3%. GAAP EPS decreased by 46% to $0.35, while adjusted EPS increased by 16% to $0.37. Consumer Money Transfer transactions grew by 5%, led by a 13% increase in Branded Digital transactions.
- Q4 GAAP revenue decreased by 4%, while adjusted revenue increased by 3%.
- Q4 GAAP EPS decreased by 46%, while adjusted EPS increased by 16%.
- Consumer Money Transfer transactions grew by 5%, with Branded Digital transactions up by 13%.
- The Board of Directors approved a dividend of $0.235 per share for Q1 2024.
Headline financials
Revenue & EPS history
Western Union · Revenue · Quarterly
$1.05B
Revenue by segment
Western Union · $1.03B total across 2 segments · Q2 2025
- Consumer Money Transfer$885M—86.2%
- Consumer Services$141M—13.8%
Forward guidance
The Company expects the following financial outlook for full year 2024, which assumes no material changes in macroeconomic conditions, including changes in foreign currencies or Argentinian inflation.
Tailwinds
- Revenue (GAAP): $4,075 to $4,175 million
- Revenue, adjusted (non-GAAP): $4,100 to $4,200 million
- Operating Margin (GAAP): 18% to 20%
- Operating Margin, adjusted (non-GAAP): 19% to 21%
- EPS, adjusted (non-GAAP): $1.65 to $1.75
Headwinds
- Revenue is expected to be impacted by foreign currency translation and Argentina inflation.
- Operating margin will be impacted by Operating expense redeployment program costs
- Earning per share will be impacted by Operating expense redeployment program costs
- Assumes no material changes in macroeconomic conditions
- Includes impact from acquisition and separation costs
Historical earnings impact
How earnings announcements have historically affected this stock's price.
Avg. return before/after earnings
Based on 19 quarterly earnings reports · overlaid with Q4 2023
-0.7%
Avg return
Earnings day
-0.5%
Avg return
5 days after
-1.0%
Avg return
30 days after
44%
32 / 73 earnings
Positive
+10.1%
Q3 2025
Best reaction
-29.0%
Q3 2012
Worst reaction
| Quarter | Report date | Reaction (Day 0) | +5 days | +30 days |
|---|---|---|---|---|
| Q2 2025 | — | — | — | |
| Q1 2026 | -4.6% | -3.8% | -10.3% | |
| Q4 2025 | -1.8% | +2.8% | -4.4% | |
| Q3 2025 | +10.1% | +17.2% | +3.4% | |
| Q1 2025 | +0.5% | +0.0% | -7.0% | |
| Q4 2024 | +6.1% | +0.7% | +11.9% | |
| Q3 2024 | -3.8% | -3.3% | -4.7% | |
| Q2 2024 | -7.7% | -10.6% | -6.0% | |
| Q1 2024 | -0.8% | +0.8% | -4.1% | |
| Q4 2023 | -4.5% | +0.6% | +13.6% | |
| Q3 2023 | -12.1% | -17.4% | -9.2% | |
| Q2 2023 | -1.1% | -2.4% | -4.4% | |
| Q1 2023 | +7.2% | +11.8% | +6.2% | |
| Q4 2022 | -0.6% | +0.1% | -19.2% | |
| Q3 2022 | -3.5% | -5.2% | +7.1% | |
| Q2 2022 | -3.1% | -3.5% | -13.2% | |
| Q1 2022 | -9.9% | -6.6% | -3.3% | |
| Q4 2021 | +3.8% | +7.3% | -8.1% | |
| Q3 2021 | -1.4% | -3.6% | -8.7% | |
| Q2 2021 | -2.1% | -0.0% | -4.5% | |
| Q1 2021 | -2.6% | -2.1% | -2.1% | |
| Q4 2020 | +0.8% | +2.7% | +5.7% | |
| Q3 2020 | -4.0% | +1.7% | +11.2% | |
| Q2 2020 | -5.5% | -3.9% | -4.0% | |
| Q1 2020 | +3.3% | +5.7% | +24.7% | |
| Q4 2019 | -7.7% | -7.3% | -26.9% | |
| Q3 2019 | +5.1% | +5.2% | +6.7% | |
| Q2 2019 | +3.9% | +1.8% | +5.3% | |
| Q1 2019 | -0.1% | +0.9% | +3.9% | |
| Q4 2018 | -3.2% | -3.3% | -3.6% | |
| Q3 2018 | -0.7% | +2.4% | +3.8% | |
| Q2 2018 | -3.7% | -4.9% | -6.1% | |
| Q1 2018 | -2.5% | -0.7% | +0.7% | |
| Q4 2017 | +2.7% | +2.5% | +1.3% | |
| Q3 2017 | -2.4% | -4.1% | -1.4% | |
| Q2 2017 | +1.2% | -1.0% | -3.6% | |
| Q1 2017 | -3.6% | -2.9% | -2.7% | |
| Q4 2016 | -0.9% | -1.2% | -1.2% | |
| Q3 2016 | -0.8% | -2.2% | +3.3% | |
| Q2 2016 | +5.4% | +6.2% | +10.1% | |
| Q1 2016 | -5.4% | — | — | |
| Q4 2015 | -2.3% | — | — | |
| Q3 2015 | -1.7% | — | — | |
| Q2 2015 | +6.3% | — | — | |
| Q1 2015 | +4.2% | — | — | |
| Q4 2014 | +3.9% | — | — | |
| Q3 2014 | +3.2% | — | — | |
| Q2 2014 | -5.0% | — | — | |
| Q1 2014 | +2.8% | — | — | |
| Q4 2013 | +4.5% | — | — | |
| Q3 2013 | -12.7% | — | — | |
| Q2 2013 | +5.8% | — | — | |
| Q1 2013 | +6.8% | — | — | |
| Q4 2012 | -0.6% | — | — | |
| Q3 2012 | -29.0% | — | — | |
| Q2 2012 | +0.3% | — | — | |
| Q1 2012 | +2.4% | — | — | |
| Q4 2011 | +0.5% | — | — | |
| Q3 2011 | +0.3% | — | — | |
| Q2 2011 | -1.0% | — | — | |
| Q1 2011 | -1.7% | — | — | |
| Q4 2010 | +4.7% | — | — | |
| Q4 2007 | +4.7% | — | — | |
| Q3 2010 | +0.1% | — | — | |
| Q2 2010 | +1.2% | — | — | |
| Q1 2010 | -5.9% | — | — | |
| Q4 2009 | +0.3% | — | — | |
| Q3 2008 | -0.2% | — | — | |
| Q3 2009 | -0.2% | — | — | |
| Q2 2008 | -1.4% | — | — | |
| Q2 2009 | -1.4% | — | — | |
| Q4 2008 | +3.1% | — | — | |
| Q1 2009 | +3.1% | — | — | |
| Q1 2008 | +3.1% | — | — |
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