NYSE$WU
Western Union Company · Q1 2023 earnings
Q1 2023 earnings · · Investor relations
Briefing
Reported a decline in GAAP revenue and EPS, but exceeded expectations due to 'Evolve 2025' strategic initiatives and strength in the Middle East business.
Western Union reported a 10% decrease in GAAP revenue to $1.04 billion and a 46% decrease in GAAP EPS to $0.40 for Q1 2023. However, the company exceeded expectations due to momentum from its 'Evolve 2025' strategic initiatives and strength in its Middle East business.
- Q1 GAAP revenue was $1.04 billion, down 10% on a reported basis, or 1% on an adjusted basis.
- GAAP EPS was $0.40, a decrease of 46% year-over-year; Adjusted EPS was $0.43, a decrease of 16% year-over-year.
- GAAP operating margin was 19.7%, a decrease of 80 bps year-over-year; Adjusted operating margin was 20.5%, a decrease of 130 bps year-over-year.
- New branded digital go-to-market strategy continued momentum in Q1 with new customers up 14% and transactions up 7% globally.
Headline financials
Revenue & EPS history
Western Union · Revenue · Quarterly
$1.04B
Revenue by segment
Western Union · $938M total across 1 segment · Q1 2023
- Consumer Money Transfer$938M-6.1%100.0%
Forward guidance
The Company reaffirmed its 2023 adjusted full year financial outlook provided on February 7, 2023. The outlook assumes no material changes in macroeconomic conditions, including changes in foreign currencies or Argentina inflation.
Historical earnings impact
How earnings announcements have historically affected this stock's price.
Avg. return before/after earnings
Based on 20 quarterly earnings reports · overlaid with Q1 2023
-0.7%
Avg return
Earnings day
-0.5%
Avg return
5 days after
-1.0%
Avg return
30 days after
44%
32 / 73 earnings
Positive
+10.1%
Q3 2025
Best reaction
-29.0%
Q3 2012
Worst reaction
| Quarter | Report date | Reaction (Day 0) | +5 days | +30 days |
|---|---|---|---|---|
| Q1 2026 | -4.6% | -3.8% | -10.3% | |
| Q4 2025 | -1.8% | +2.8% | -4.4% | |
| Q3 2025 | +10.1% | +17.2% | +3.4% | |
| Q1 2025 | +0.5% | +0.0% | -7.0% | |
| Q4 2024 | +6.1% | +0.7% | +11.9% | |
| Q3 2024 | -3.8% | -3.3% | -4.7% | |
| Q2 2024 | -7.7% | -10.6% | -6.0% | |
| Q1 2024 | -0.8% | +0.8% | -4.1% | |
| Q4 2023 | -4.5% | +0.6% | +13.6% | |
| Q3 2023 | -12.1% | -17.4% | -9.2% | |
| Q2 2023 | -1.1% | -2.4% | -4.4% | |
| Q1 2023 | +7.2% | +11.8% | +6.2% | |
| Q4 2022 | -0.6% | +0.1% | -19.2% | |
| Q3 2022 | -3.5% | -5.2% | +7.1% | |
| Q2 2022 | -3.1% | -3.5% | -13.2% | |
| Q1 2022 | -9.9% | -6.6% | -3.3% | |
| Q4 2021 | +3.8% | +7.3% | -8.1% | |
| Q3 2021 | -1.4% | -3.6% | -8.7% | |
| Q2 2021 | -2.1% | -0.0% | -4.5% | |
| Q1 2021 | -2.6% | -2.1% | -2.1% | |
| Q4 2020 | +0.8% | +2.7% | +5.7% | |
| Q3 2020 | -4.0% | +1.7% | +11.2% | |
| Q2 2020 | -5.5% | -3.9% | -4.0% | |
| Q1 2020 | +3.3% | +5.7% | +24.7% | |
| Q4 2019 | -7.7% | -7.3% | -26.9% | |
| Q3 2019 | +5.1% | +5.2% | +6.7% | |
| Q2 2019 | +3.9% | +1.8% | +5.3% | |
| Q1 2019 | -0.1% | +0.9% | +3.9% | |
| Q4 2018 | -3.2% | -3.3% | -3.6% | |
| Q3 2018 | -0.7% | +2.4% | +3.8% | |
| Q2 2018 | -3.7% | -4.9% | -6.1% | |
| Q1 2018 | -2.5% | -0.7% | +0.7% | |
| Q4 2017 | +2.7% | +2.5% | +1.3% | |
| Q3 2017 | -2.4% | -4.1% | -1.4% | |
| Q2 2017 | +1.2% | -1.0% | -3.6% | |
| Q1 2017 | -3.6% | -2.9% | -2.7% | |
| Q4 2016 | -0.9% | -1.2% | -1.2% | |
| Q3 2016 | -0.8% | -2.2% | +3.3% | |
| Q2 2016 | +5.4% | +6.2% | +10.1% | |
| Q1 2016 | -5.4% | — | — | |
| Q4 2015 | -2.3% | — | — | |
| Q3 2015 | -1.7% | — | — | |
| Q2 2015 | +6.3% | — | — | |
| Q1 2015 | +4.2% | — | — | |
| Q4 2014 | +3.9% | — | — | |
| Q3 2014 | +3.2% | — | — | |
| Q2 2014 | -5.0% | — | — | |
| Q1 2014 | +2.8% | — | — | |
| Q4 2013 | +4.5% | — | — | |
| Q3 2013 | -12.7% | — | — | |
| Q2 2013 | +5.8% | — | — | |
| Q1 2013 | +6.8% | — | — | |
| Q4 2012 | -0.6% | — | — | |
| Q3 2012 | -29.0% | — | — | |
| Q2 2012 | +0.3% | — | — | |
| Q1 2012 | +2.4% | — | — | |
| Q4 2011 | +0.5% | — | — | |
| Q3 2011 | +0.3% | — | — | |
| Q2 2011 | -1.0% | — | — | |
| Q1 2011 | -1.7% | — | — | |
| Q4 2010 | +4.7% | — | — | |
| Q4 2007 | +4.7% | — | — | |
| Q3 2010 | +0.1% | — | — | |
| Q2 2010 | +1.2% | — | — | |
| Q1 2010 | -5.9% | — | — | |
| Q4 2009 | +0.3% | — | — | |
| Q3 2009 | -0.2% | — | — | |
| Q3 2008 | -0.2% | — | — | |
| Q2 2009 | -1.4% | — | — | |
| Q2 2008 | -1.4% | — | — | |
| Q4 2008 | +3.1% | — | — | |
| Q1 2009 | +3.1% | — | — | |
| Q1 2008 | +3.1% | — | — |
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