NYSE$NOW

ServiceNow Inc · Q2 2023 earnings

Q2 2023 earnings · · Investor relations

Briefing

ServiceNow's Q2 2023 financial results were announced, exceeding guidance across topline growth and profitability metrics. The company is raising its 2023 subscription revenues and operating margin guidance.

ServiceNow reported strong Q2 2023 financial results, exceeding guidance for topline growth and profitability. Subscription revenues reached $2,075 million, representing 25% year-over-year growth. Total revenues amounted to $2,150 million, a 23% increase year-over-year. The company is raising its 2023 subscription revenues and operating margin guidance.

  • ServiceNow exceeded guidance across all Q2 2023 topline growth and profitability metrics.
  • Subscription revenues were $2,075 million in Q2 2023, representing 25% year-over-year growth.
  • Total revenues reached $2,150 million in Q2 2023, a 23% increase year-over-year.
  • Current remaining performance obligations were $7.20 billion as of Q2 2023, representing 25% year-over-year growth.

Headline financials

Total Revenue

$2.15B

Previous: $1.75B+22.7%
EPS (adj)

$2.37

Previous: $1.62+46.3%
Transactions over $1M ACV

70

Previous: 1.5K-95.2%
Capital Expenditures

-$297M

Previous: -$244M-21.7%
Free Cash Flow

$747M

Previous: -$224M+433.1%
Net Income

$1.04B

Previous: $19.8M+5180.2%
Operating Income

$117M

Previous: $22M+431.8%
Gross Profit

$1.68B

Previous: $1.36B+23.2%
Cash & Equivalents

$1.66B

Previous: $1.66B-0.1%
Total Assets

$14.9B

Previous: $11.1B+34.4%
Stock-Based Comp

$397M

Previous: $352M+12.8%

Revenue & EPS history

ServiceNow · Revenue · Quarterly

$2.15B

Q2 2023+22.7%vs Q2 2022
Beat estimate in 13 of 15 quarters(87%)
ActualEstimate

Revenue by segment

ServiceNow · $2.15B total across 2 segments · Q2 2023

  • Subscription revenues
    $2.08B+25.2%
  • Professional services and other
    $75M-20.2%

Forward guidance

ServiceNow provided guidance for the third quarter and full year 2023, including subscription revenues and operating margin targets.

Tailwinds

  • Third quarter 2023 subscription revenues are expected to be $2,185 - $2,195 million, representing 25.5% - 26% year-over-year growth.
  • Third quarter 2023 income from operations margin is expected to be 27%.
  • Full-year 2023 subscription revenues are projected to be $8,580 - $8,600 million, representing 24.5% - 25% year-over-year growth.
  • Full-year 2023 subscription gross profit margin is expected to be 84%.
  • Full-year 2023 income from operations margin is expected to be 26.5%.

Historical earnings impact

How earnings announcements have historically affected this stock's price.

Avg. return before/after earnings

Based on 20 quarterly earnings reports · overlaid with Q2 2023

Historical avgQ2 2023

+2.7%

Avg return

Earnings day

+2.8%

Avg return

5 days after

+5.9%

Avg return

30 days after

68%

40 / 59 earnings

Positive

+19.0%

Q4 2018

Best reaction

-18.5%

Q4 2015

Worst reaction

Earnings price reactions
QuarterReport dateReaction (Day 0)+5 days+30 days
Q1 2026-1.2%-12.2%-0.9%
Q4 2025-5.9%-15.3%-16.7%
Q3 2025-0.7%-2.6%-10.9%
Q2 2025+1.9%+4.6%+9.2%
Q1 2025+15.5%+16.0%+23.6%
Q4 2024-11.4%-11.7%-18.7%
Q3 2024+4.2%+2.9%+15.5%
Q2 2024+8.3%+4.4%+8.2%
Q1 2024-3.3%-2.7%-0.3%
Q4 2023+1.8%+4.5%+2.3%
Q3 2023-0.6%+2.6%+21.6%
Q2 2023-3.9%+0.1%-3.2%
Q1 2023+2.7%+1.8%+21.5%
Q4 2022+4.4%-0.2%-4.0%
Q3 2022+10.4%+11.7%+8.1%
Q2 2022+3.2%+7.3%+5.2%
Q1 2022+10.5%+6.3%+4.4%
Q4 2021+6.8%+18.3%+17.2%
Q3 2021+1.6%+0.8%-4.0%
Q2 2021+0.7%+0.4%+8.6%
Q1 2021-10.2%-12.9%-15.8%
Q4 2020+4.1%+4.9%+0.2%
Q3 2020+2.2%-4.8%+5.5%
Q2 2020-0.8%+1.1%+12.1%
Q1 2020+18.8%+19.8%+31.1%
Q4 2019+8.8%+9.3%+3.8%
Q3 2019+4.1%+7.2%+22.6%
Q2 2019-1.8%-1.8%-9.6%
Q1 2019+7.0%+11.6%+10.4%
Q4 2018+19.0%+21.8%+31.8%
Q3 2018-5.0%-9.7%-11.6%
Q2 2018+4.0%-3.3%+4.7%
Q1 2018+2.8%+3.4%+10.0%
Q4 2017+4.2%+0.5%+13.7%
Q3 2017+0.2%-0.7%+1.9%
Q2 2017+2.6%+2.5%+2.6%
Q1 2017+4.5%+5.2%+17.5%
Q4 2016+6.6%+7.3%+9.3%
Q3 2016+6.5%+10.2%+10.0%
Q2 2016+4.1%+2.4%+0.2%
Q1 2016+16.6%
Q4 2015-18.5%
Q3 2015+4.3%
Q2 2015+3.1%
Q1 2015-9.2%
Q4 2014+8.8%
Q3 2014+6.7%
Q2 2014-1.5%
Q1 2014-9.7%
Q2 2011-3.1%
Q4 2011-3.1%
Q4 2013+11.3%
Q3 2013+7.9%
Q2 2013+7.4%
Q1 2013+16.2%
Q4 2010+0.6%
Q4 2012-8.2%
Q3 2012-2.7%
Q2 2012+7.7%
Q1 2012
Q1 2011
Q3 2011

Discussion

Share your read of this quarter. Sign-in carries your eToro identity.

Join the conversation

Sign in with eToro to post your read of this quarter and vote on others'.

Sign in with eToro