NYSE$NOW
ServiceNow Inc · Q2 2021 earnings
Q2 2021 earnings · · Investor relations
Briefing
Reported strong financial results for Q2 2021, exceeding guidance across all metrics and raising full-year guidance.
ServiceNow announced its Q2 2021 financial results, with subscription revenues reaching $1,330 million, a 31% year-over-year growth. The company's current remaining performance obligations (cRPO) stood at $4.7 billion, representing a 34% year-over-year increase. ServiceNow now has 1,201 customers with over $1 million in annual contract value, marking a 25% year-over-year growth in this customer segment.
- Subscription revenues reached $1,330 million, representing 31% year-over-year growth (27% adjusted for constant currency).
- Current remaining performance obligations (cRPO) totaled $4.7 billion, a 34% year-over-year increase (31% adjusted for constant currency).
- The company has 1,201 customers with over $1 million in annual contract value, reflecting a 25% year-over-year growth.
- ServiceNow acquired Lightstep to enhance digital transformation capabilities with insight-driven workflows.
Headline financials
Revenue & EPS history
ServiceNow · Revenue · Quarterly
$1.41B
Revenue by segment
ServiceNow · $79M total across 1 segment · Q2 2021
- Professional services and other$79M—100.0%
Forward guidance
ServiceNow provided guidance for the third quarter and full year 2021.
Tailwinds
- Third quarter subscription revenues are expected to be $1,400 - $1,405 million, representing 28%-29% year-over-year growth.
- Third quarter subscription billings are projected to be $1,320 - $1,325 million, representing 22%-23% year-over-year growth.
- The company anticipates a 30% year-over-year growth in cRPO for the third quarter.
- The company projects a non-GAAP operating margin of 23.0% for the third quarter.
- Full-year subscription revenues are forecasted to be $5,530 - $5,540 million, a 29% increase year-over-year.
Historical earnings impact
How earnings announcements have historically affected this stock's price.
Avg. return before/after earnings
Based on 20 quarterly earnings reports · overlaid with Q2 2021
+2.7%
Avg return
Earnings day
+2.8%
Avg return
5 days after
+5.9%
Avg return
30 days after
68%
40 / 59 earnings
Positive
+19.0%
Q4 2018
Best reaction
-18.5%
Q4 2015
Worst reaction
| Quarter | Report date | Reaction (Day 0) | +5 days | +30 days |
|---|---|---|---|---|
| Q1 2026 | -1.2% | -12.2% | -0.9% | |
| Q4 2025 | -5.9% | -15.3% | -16.7% | |
| Q3 2025 | -0.7% | -2.6% | -10.9% | |
| Q2 2025 | +1.9% | +4.6% | +9.2% | |
| Q1 2025 | +15.5% | +16.0% | +23.6% | |
| Q4 2024 | -11.4% | -11.7% | -18.7% | |
| Q3 2024 | +4.2% | +2.9% | +15.5% | |
| Q2 2024 | +8.3% | +4.4% | +8.2% | |
| Q1 2024 | -3.3% | -2.7% | -0.3% | |
| Q4 2023 | +1.8% | +4.5% | +2.3% | |
| Q3 2023 | -0.6% | +2.6% | +21.6% | |
| Q2 2023 | -3.9% | +0.1% | -3.2% | |
| Q1 2023 | +2.7% | +1.8% | +21.5% | |
| Q4 2022 | +4.4% | -0.2% | -4.0% | |
| Q3 2022 | +10.4% | +11.7% | +8.1% | |
| Q2 2022 | +3.2% | +7.3% | +5.2% | |
| Q1 2022 | +10.5% | +6.3% | +4.4% | |
| Q4 2021 | +6.8% | +18.3% | +17.2% | |
| Q3 2021 | +1.6% | +0.8% | -4.0% | |
| Q2 2021 | +0.7% | +0.4% | +8.6% | |
| Q1 2021 | -10.2% | -12.9% | -15.8% | |
| Q4 2020 | +4.1% | +4.9% | +0.2% | |
| Q3 2020 | +2.2% | -4.8% | +5.5% | |
| Q2 2020 | -0.8% | +1.1% | +12.1% | |
| Q1 2020 | +18.8% | +19.8% | +31.1% | |
| Q4 2019 | +8.8% | +9.3% | +3.8% | |
| Q3 2019 | +4.1% | +7.2% | +22.6% | |
| Q2 2019 | -1.8% | -1.8% | -9.6% | |
| Q1 2019 | +7.0% | +11.6% | +10.4% | |
| Q4 2018 | +19.0% | +21.8% | +31.8% | |
| Q3 2018 | -5.0% | -9.7% | -11.6% | |
| Q2 2018 | +4.0% | -3.3% | +4.7% | |
| Q1 2018 | +2.8% | +3.4% | +10.0% | |
| Q4 2017 | +4.2% | +0.5% | +13.7% | |
| Q3 2017 | +0.2% | -0.7% | +1.9% | |
| Q2 2017 | +2.6% | +2.5% | +2.6% | |
| Q1 2017 | +4.5% | +5.2% | +17.5% | |
| Q4 2016 | +6.6% | +7.3% | +9.3% | |
| Q3 2016 | +6.5% | +10.2% | +10.0% | |
| Q2 2016 | +4.1% | +2.4% | +0.2% | |
| Q1 2016 | +16.6% | — | — | |
| Q4 2015 | -18.5% | — | — | |
| Q3 2015 | +4.3% | — | — | |
| Q2 2015 | +3.1% | — | — | |
| Q1 2015 | -9.2% | — | — | |
| Q4 2014 | +8.8% | — | — | |
| Q3 2014 | +6.7% | — | — | |
| Q2 2014 | -1.5% | — | — | |
| Q1 2014 | -9.7% | — | — | |
| Q2 2011 | -3.1% | — | — | |
| Q4 2011 | -3.1% | — | — | |
| Q4 2013 | +11.3% | — | — | |
| Q3 2013 | +7.9% | — | — | |
| Q2 2013 | +7.4% | — | — | |
| Q1 2013 | +16.2% | — | — | |
| Q4 2010 | +0.6% | — | — | |
| Q4 2012 | -8.2% | — | — | |
| Q3 2012 | -2.7% | — | — | |
| Q2 2012 | +7.7% | — | — | |
| Q1 2012 | — | — | — | |
| Q1 2011 | — | — | — | |
| Q3 2011 | — | — | — |
Discussion
Share your read of this quarter. Sign-in carries your eToro identity.
Join the conversation
Sign in with eToro to post your read of this quarter and vote on others'.
Sign in with eToro