NYSE$CRM
Salesforce Inc · Q4 2023 earnings
Q4 2023 earnings · · Investor relations
Briefing
Salesforce's Q4 2023 results were announced, revealing a strong quarter with revenue up 14% year-over-year and non-GAAP EPS of $1.68.
Salesforce announced strong Q4 and full fiscal year 2023 results. Q4 revenue was $8.38 billion, up 14% year-over-year. The company's GAAP loss per share was $(0.10), while non-GAAP EPS was $1.68. Salesforce provided FY24 revenue guidance of $34.5 to $34.7 billion.
- Q4 revenue reached $8.38 billion, a 14% increase year-over-year.
- GAAP diluted loss per share was $(0.10), while non-GAAP diluted EPS was $1.68.
- Current remaining performance obligation was $24.6 billion, up 12% year-over-year.
- The company returned $2.3 billion to shareholders through share repurchases in Q4.
Headline financials
Revenue & EPS history
Salesforce · Revenue · Quarterly
$8.38B
Revenue by segment
Salesforce · $6.45B total across 4 segments · Q4 2023
- Agentforce Service$1.92B—29.9%
- Agentforce Sales$1.79B—27.7%
- Agentforce 360 Platform$1.56B—24.2%
- Agentforce Marketing & Commerce$1.18B—18.3%
Forward guidance
Salesforce is initiating its first quarter GAAP and non-GAAP EPS guidance, current remaining performance obligation growth guidance, and revenue guidance. The Company is initiating its full year FY24 revenue guidance, GAAP and non-GAAP EPS guidance, GAAP and non-GAAP operating margin guidance, and operating cash flow guidance.
Tailwinds
- Full Year FY24 Revenue Guidance of $34.5 Billion to $34.7 Billion, up ~10% Y/Y
- Full Year FY24 GAAP Operating Margin Guidance of ~10.8%
- Full Year FY24 Non-GAAP Operating Margin Guidance of ~27.0%
- Full Year FY24 Operating Cash Flow Guidance of ~15 - 16% growth Y/Y
- Q1 FY24 Non-GAAP Earnings per Share Guidance $1.60 - $1.61
Headwinds
- Our guidance assumes no change to the value of the Company's strategic investment portfolio as it is not possible to forecast future gains and losses.
- The GAAP tax rates may fluctuate due to future acquisitions or other transactions.
- Operating Cash Flow Growth guidance includes an estimated 14% headwind associated with charges from restructuring.
- The impact of future gains or losses from the company’s strategic investment portfolio could be material.
- The Company's projected GAAP and Non-GAAP diluted earnings per share assumes no change to the value of our strategic investment portfolio as it is not possible to forecast future gains and losses.
Historical earnings impact
How earnings announcements have historically affected this stock's price.
Avg. return before/after earnings
Based on 19 quarterly earnings reports · overlaid with Q4 2023
+0.9%
Avg return
Earnings day
+0.8%
Avg return
5 days after
-0.5%
Avg return
30 days after
51%
37 / 72 earnings
Positive
+30.6%
Q2 2021
Best reaction
-19.2%
Q1 2025
Worst reaction
| Quarter | Report date | Reaction (Day 0) | +5 days | +30 days |
|---|---|---|---|---|
| Q1 2027 | — | — | — | |
| Q4 2026 | +5.0% | +2.2% | -6.5% | |
| Q3 2026 | -1.7% | +9.3% | +6.2% | |
| Q2 2026 | -0.5% | -1.7% | -6.3% | |
| Q1 2026 | -2.8% | -4.2% | -0.9% | |
| Q4 2025 | -4.0% | -6.5% | -12.2% | |
| Q3 2025 | +11.1% | +9.4% | -0.1% | |
| Q2 2025 | -2.7% | -4.3% | +4.7% | |
| Q1 2025 | -19.2% | -12.3% | -4.7% | |
| Q4 2024 | +3.1% | +5.1% | +0.6% | |
| Q3 2024 | +12.0% | +11.4% | +17.0% | |
| Q2 2024 | +4.5% | +4.5% | -4.3% | |
| Q1 2024 | -2.7% | -4.1% | -3.5% | |
| Q4 2023 | +14.0% | +12.3% | +22.1% | |
| Q3 2023 | -3.1% | -11.7% | -12.6% | |
| Q2 2023 | -1.2% | -9.0% | -16.5% | |
| Q1 2023 | +6.6% | +12.0% | -0.0% | |
| Q4 2022 | -0.1% | -3.6% | +0.9% | |
| Q3 2022 | -15.2% | -12.9% | -14.0% | |
| Q2 2022 | +3.1% | +2.0% | +10.0% | |
| Q1 2022 | +3.7% | +2.8% | +5.3% | |
| Q4 2021 | -10.0% | -11.2% | -13.0% | |
| Q3 2021 | -10.2% | -8.1% | -9.5% | |
| Q2 2021 | +30.6% | +30.0% | +14.0% | |
| Q1 2021 | -1.0% | -1.3% | +3.7% | |
| Q4 2020 | -3.8% | -8.4% | -16.8% | |
| Q3 2020 | -2.8% | -1.9% | +3.7% | |
| Q2 2020 | +2.8% | +4.2% | +5.3% | |
| Q1 2020 | +9.2% | +11.1% | +7.2% | |
| Q4 2019 | -4.6% | -5.8% | -1.2% | |
| Q3 2019 | +11.3% | +12.9% | +7.0% | |
| Q2 2019 | -0.6% | -0.2% | +3.9% | |
| Q1 2019 | +1.0% | +2.0% | +5.6% | |
| Q4 2018 | +2.5% | +5.2% | -0.1% | |
| Q3 2018 | -0.5% | -0.2% | -3.5% | |
| Q2 2018 | +1.4% | +2.6% | +3.4% | |
| Q1 2018 | -0.5% | +0.7% | -2.1% | |
| Q4 2017 | +2.8% | +0.8% | +1.3% | |
| Q3 2017 | +6.1% | +3.1% | -4.7% | |
| Q2 2017 | -4.9% | -5.9% | -10.6% | |
| Q1 2017 | +5.6% | — | — | |
| Q4 2016 | +10.4% | — | — | |
| Q3 2016 | +4.4% | — | — | |
| Q2 2016 | -4.0% | — | — | |
| Q1 2016 | +2.0% | — | — | |
| Q4 2015 | +13.4% | — | — | |
| Q3 2015 | -6.7% | — | — | |
| Q2 2015 | +8.0% | — | — | |
| Q1 2015 | -5.7% | — | — | |
| Q4 2014 | -2.1% | — | — | |
| Q3 2014 | -8.0% | — | — | |
| Q2 2014 | +14.8% | — | — | |
| Q1 2014 | -5.5% | — | — | |
| Q4 2013 | +9.0% | — | — | |
| Q3 2013 | +7.8% | — | — | |
| Q2 2013 | -0.1% | — | — | |
| Q1 2013 | +0.4% | — | — | |
| Q4 2012 | +12.1% | — | — | |
| Q3 2012 | -13.9% | — | — | |
| Q2 2012 | -12.1% | — | — | |
| Q1 2012 | +0.3% | — | — | |
| Q4 2011 | +6.4% | — | — | |
| Q3 2011 | +2.3% | — | — | |
| Q2 2011 | -2.0% | — | — | |
| Q1 2010 | -2.4% | — | — | |
| Q1 2011 | -2.4% | — | — | |
| Q4 2008 | +0.7% | — | — | |
| Q4 2010 | +0.7% | — | — | |
| Q3 2009 | -3.4% | — | — | |
| Q3 2010 | -3.4% | — | — | |
| Q2 2010 | +0.2% | — | — | |
| Q4 2009 | +0.2% | — | — | |
| Q2 2009 | +0.2% | — | — |
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